SCHEDULED CALLBACK NOT WORKING

[myquerry1983]

Hi,

I have a campaign with a manual dial set-up.I have a problem on scheduled call back it seems that it is not working on my vicidial, I ave set the campaign setting schedule callback to YES and in user setting schedule callback and agent only callback are set to 1 but it seems that it is not working.cant find CALLBK in the disposition as i hangup the call. Is there any configuration setting i missed out or lacking?

Please help me solve this issue..Thanks a lot


| Vicidial 2.6-397a Build 130414-1924 | Asterisk 1.4.39.1-vici.go | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Dell PowerEdge2

[striker]

make sure it is available at ADMIN-- STSTEM STATUSES

if not there create a new one in the same screen by enabling callback=Y

[myquerry1983]

make sure it is available at ADMIN-- STSTEM STATUSES

if not there create a new one in the same screen by enabling callback=Y

Thanks it solve my problem,kudos......