Error in Agent Performance Comparison Report?

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Error in Agent Performance Comparison Report?

Postby geoff3dmg » Mon Apr 14, 2014 7:23 am

I just updated my Vicidial 5.03 install to SVN r2101. I was trying out the new Agent Performance Comparison Report and it does not make sense to me. The 'Sales' column seems to be a far higher number than it should be for my agents. I have double checked and don't have any statuses set to Sale = Y that shouldn't be.
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
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Re: Error in Agent Performance Comparison Report?

Postby geoff3dmg » Mon Apr 14, 2014 7:41 am

To answer my own question, I had a poke around in the PHP and looking over the snippets of SQL there appears to be an error in the SQL statement in AST_performance_comparison_report.php on line 578. I changed:

Code: Select all
$sale_stmt="select distinct status from vicidial_campaign_statuses where sale='Y' $group_SQL UNION select distinct status from vicidial_statuses order by status asc";


to:

Code: Select all
$sale_stmt="select distinct status from vicidial_campaign_statuses where sale='Y' $group_SQL UNION select distinct status from vicidial_statuses where sale='Y' order by status asc";


and now the report looks much more correct.
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
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Re: Error in Agent Performance Comparison Report?

Postby geoff3dmg » Mon Apr 14, 2014 8:27 am

Submitted to the bug tracker as issue #752.

http://www.vicidial.org/VICIDIALmantis/view.php?id=752
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
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Posts: 403
Joined: Tue Jan 29, 2013 4:35 am
Location: Lancashire, UK

Re: Error in Agent Performance Comparison Report?

Postby mflorell » Mon Apr 14, 2014 4:19 pm

Should be fixed in svn/trunk now. Thanks!
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