Vicidial 2.4rc2 from scratch - not calling agent

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Vicidial 2.4rc2 from scratch - not calling agent

Postby facePlanted » Sun Oct 13, 2013 12:15 pm

Hi I've perfomed an installation from scratch of Vicidial version 2.4rc2
on Debian Wheezy 64bit + asterisk 1.8.23.1 + php 5.4.4 + mariadb 5.5

I have a decent amount of experience on vicidial 2.2 from scratch and everything here looks fine,
except the script /usr/share/astguiclient/AST_conf_update.pl
that stops with an:
command timed-out at /usr/share/astguiclient/AST_conf_update.pl line 269
error when it is executed by cron every minute.

Well everything looks fine but nothing works, I mean .. I've created and double checked the phones, users, a carrier and a test campaign and list.
When I try to login with an agent (first registering the softphone, of course), it logs in but the phone doesn't get called.
On the Asterisk console nothing happens.

On Admin -> Servers -> Asterisk Version:
I've tried with 1.8.23.1, 1.8 and 1.4
with same result.

Do you have some suggestions or should I keep using the more "from scratch friendly" Vicidial 2.2 ? :)


Thanks and regards,
Mike
facePlanted
 
Posts: 18
Joined: Sat Jan 29, 2011 11:12 am

Re: Vicidial 2.4rc2 from scratch - not calling agent

Postby striker » Sun Oct 13, 2013 11:03 pm

try to upgrade or install the latest vicidial from svn below is the link for the same

http://wiki.vicidial.org/index.php/SVN:howto
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Re: Vicidial 2.4rc2 from scratch - not calling agent

Postby facePlanted » Mon Oct 14, 2013 4:08 pm

striker wrote:try to upgrade or install the latest vicidial from svn below is the link for the same

http://wiki.vicidial.org/index.php/SVN:howto


Hi Striker, thanks for your suggestion but this will be a production server.
(just wondering) : isn't 2.4rc2 supposed to be stable ?
And isn't svn supposed to be a progressive, error prone branch ?


Thanks the community for supporting,
Mike
facePlanted
 
Posts: 18
Joined: Sat Jan 29, 2011 11:12 am

Re: Vicidial 2.4rc2 from scratch - not calling agent

Postby ger1966 » Sun May 04, 2014 5:12 pm

Hi Mike, do you have solved the Problem? I have the same...

Regards

Thomas
ger1966
 
Posts: 41
Joined: Mon Aug 04, 2008 9:12 am

Re: Vicidial 2.4rc2 from scratch - not calling agent

Postby ger1966 » Sun May 04, 2014 8:56 pm

Solved:

you must exclude localhost again in iptables. If you've used Geoip filtering.

iptables-I INPUT 2-m state - state NEW-m geoip! - source-country DE, ES, NL-j DROP (also locks 127.0.0.1) LoL

I have succesfully installed from scratch with Debian 7 and Xtables/Geoip Filtering
ger1966
 
Posts: 41
Joined: Mon Aug 04, 2008 9:12 am


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 59 guests