Ring at logout time but No Ring at Login time

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Ring at logout time but No Ring at Login time

Postby udy786 » Thu Aug 29, 2013 11:40 am

Hi,
My softphone is registered also showing in sip show peers but when I am trying to login using GUI that time not getting any ring on my softphone. At a same time when I am clicking on logout then after I am getting a ring on my softphone.

-- Remote UNIX connection
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [55558600060@default:1] MeetMeAdmin("Local/55558600060@default-7447,2", "8600060|K") in new stack
-- Executing [55558600060@default:2] Hangup("Local/55558600060@default-7447,2", "") in new stack
== Spawn extension (default, 55558600060, 2) exited non-zero on 'Local/55558600060@default-7447,2'
-- Executing [h@default:1] DeadAGI("Local/55558600060@default-7447,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing [8600060@default:1] MeetMe("SIP/8003-00000007", "8600060|F") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
== Parsing '/etc/asterisk/meetme-vicidial.conf': Found
-- Created MeetMe conference 1023 for conference '8600060'
-- <SIP/8003-00000007> Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
-- Hungup 'DAHDI/pseudo-117894144'
== Spawn extension (default, 8600060, 1) exited non-zero on 'SIP/8003-00000007'
-- Executing [h@default:1] DeadAGI("SIP/8003-00000007", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0


My server was live yesterday without any problem. This problem started today... :(



I am using GoAuto 3.0.
OS:- Centos 5.5
Asterisk Verison:- 1.4.39.1
Vicidial VERSION: 2.4-364a
BUILD: 120409-1136
udy786
 
Posts: 148
Joined: Fri Jul 19, 2013 10:55 am

Re: Ring at logout time but No Ring at Login time

Postby williamconley » Sat May 03, 2014 2:32 pm

I thought goautodial 3 was at vicidial 2.7? Hm.

Are you sure it isn't just "slow" to call the phone? (Have you tried NOT logging out and seeing if the phone eventually rings?)

Have you rebooted your server recently?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Ring at logout time but No Ring at Login time

Postby udy786 » Mon May 05, 2014 4:29 pm

Yes I have rebooted my server many times but problem was same.

Yes it was goautodial 3. Problem was continue for long time and we have tried everything but not able to solve. As you father/mother of all problems is formatting of server :P so we have formatted that server and installed goauto 2.1.
Now its working fine.
udy786
 
Posts: 148
Joined: Fri Jul 19, 2013 10:55 am

Re: Ring at logout time but No Ring at Login time

Postby williamconley » Wed Jun 11, 2014 10:52 pm

We just had that same problem with a fresh vicibox install, but with an old database upgraded into it. It was in a cluster and only happened on ONE of the servers, and only from one client location (not from our location, server is at the client facility). Fresh install cleared it up (client did not want to pay for deep troubleshooting ...). We debated whether it was a networking problem or something unique to their location.

In the end, the client now has the same machine freshly re-installed with the same revision level of Vicidial ... but working properly this time. Hm.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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