Incorrect Call Length in CDR

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Incorrect Call Length in CDR

Postby Shakti_vkalp » Thu May 29, 2014 3:07 am

Hello

We are facing incorrect call lenght issue in Closer Logs since last 7 days. we have not observed any such issue earlier.

CLOSER RECORDS FOR THIS LEAD:
# DATE/TIME LENGTH STATUS TSR CAMPAIGN LIST LEAD WAIT HANGUP REASON
1 2014-05-28 20:49:56 -5 DC RK4005 Verification 998 13302901 0.00 CALLER
ViciBox Redux v.4.0.1 64 bit
Admin-GUI: VERSION: 2.6-375a BUILD: 120831-1523
Asterisk 1.4.44-vici| Cluster with: 1 DB, 2 Web/Dialer | Digium TE120P
Servers: DB- Xeon(R) E5620 @ 2.40GHz | 16 GB | Dialer - Xeon(R) X3430 @ 2.40GHz | 4GB
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Re: Incorrect Call Length in CDR

Postby omarrodriguezt » Mon Jun 16, 2014 12:36 pm

Where are located the closers?
Does the closers time is the same as the server time?
what is the latency between closers and the server?
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