User Groups disappeared

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User Groups disappeared

Postby Iz3k34l » Thu Aug 14, 2014 11:25 pm

All the user groups are gone except for the Admin user group, many of the campaigns are also not showing and when trying to view users only the admin users are listed. I have tried logging in ad the 'admin' user, tried other users with admin access. I checked the 'modify same user level' field is '1'. When looking in the database all the information is there, users, groups, campaigns, etc... I know... the first question to be asked in 'whats changed', and nothing has changed that i know of... very puzzling

thanks for reading this
Vicidial Ver.2.6-399a | ViciBox.x86_64-4.0.3.preload.iso
BUILD: 130425-0700
Web/MySQL-4x Xeon X7550 4 Core 2.0GHz. 64GB ram
1x Dialer- Dual Xeon Quad Core 2.66GHz 16GB ram
5x Dialer- Dual Xeon Quad Core 2.66GHz 8GB ram
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Iz3k34l
 
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Re: User Groups disappeared

Postby mflorell » Fri Aug 15, 2014 6:55 am

It's a permissions issue when this happens usually. Take a look at the allowed campaigns in the vicidial_user_groups table in MySQL. Someone probably unselected something they weren't supposed to.
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Re: User Groups disappeared

Postby Iz3k34l » Fri Aug 15, 2014 7:15 am

GENIUS!!! that was it!!! in the "admin_viewable_groups", "admin" was the only entry, i removed it and refreshed and life was great again!!!
Vicidial Ver.2.6-399a | ViciBox.x86_64-4.0.3.preload.iso
BUILD: 130425-0700
Web/MySQL-4x Xeon X7550 4 Core 2.0GHz. 64GB ram
1x Dialer- Dual Xeon Quad Core 2.66GHz 16GB ram
5x Dialer- Dual Xeon Quad Core 2.66GHz 8GB ram
amfeltec PCI Timers
Iz3k34l
 
Posts: 76
Joined: Fri Feb 08, 2013 4:55 pm


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