[SOLVED] NO ONE IS IN YOUR SESSION

[covarrubiasgg]

Hello, i am here again with a really weird problem.

I upgrade the asterisk version 10 days ago, but i didnt reboot the server until today.

Asterisk wont start at first, but i solved it by adding the noload to the ooh323 module.

After that everything seems to be o.k. but now, my agents are having NO ONE IS IN YOUR SESSION.

But the agents are logged in the meetme session, they can hear the ¨You are the only person...¨ also they can hear the customer when vicidial get a call, but the screen of NO ONE IS IN YOUR SESSION keeps comming.

I Can see in the asterisk CLI that the SIP EXTEN is connecte to the

Code: Select all

cc-ippbx*CLI> core show channels
Channel              Location             State   Application(Data)             
DAHDI/pseudo-7501504 s@default:1          Rsrvd   (None)                       
SIP/2247-0000000a    8600051@default:1    Up      MeetMe(8600051,F)             
2 active channels
1 active call


But i make a query to the live_channels table it is empty:

Code: Select all

MariaDB [asterisk]> select * from live_channels;
Empty set (0.00 sec)


I think my screen are all O.K.

Code: Select all

There are screens on:
        3337.ASTemail   (Detached)
        3334.ASTVDautoFILL      (Detached)
        3331.ASTfastlog (Detached)
        3328.ASTVDadapt (Detached)
        3325.ASTVDremote        (Detached)
        3322.ASTVDauto  (Detached)
        3319.ASTlisten  (Detached)
        3316.ASTsend    (Detached)
        3313.ASTupdate  (Detached)
        2691.asterisk   (Detached)
        2686.astshell20140825120520     (Detached)
11 Sockets in /var/run/screens/S-root.

This is a Single Server, installed via Vicibox 6.0 | Upgraded via SVN up to 2167 | Asterisk Version: 1.8.29.0-vici | VERSION: 2.10-450a BUILD: 140822-1034

I already match the new asterisk version in ADMIN -> SERVERS -> Server

[mav2287]

Have you checked your time settings. I have found that on some reboots the time gets out of sync and can cause odd problems. Also have you rebooted since?

[covarrubiasgg]

It seems like my database went corrupted again.... solved by re-installing and restoring the backup without creating the tables...

this is the second time this month that the database gets broken in this server :S. i will open a thread for that matter