API call add_lead + duplicate check DUPSYS

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API call add_lead + duplicate check DUPSYS

Postby wakonda » Wed Sep 24, 2014 10:54 am

Hello,

is there a way to use the DUPSYS when adding leads via the API and NOT check against the INACTIVE lists?
we use some Inactive lists for our dead / duplicate leads which were accidently generated by some faulty api-calls and there might be some phonenumbers the dupcheck would notice...

Best regards from vienna
Alex
5 seat callcenter since July14, Outbound & Inbound
VERSION: 2.8-440a; BUILD: 140521-2101 on Debain 7.6; Asterisk: 1.8.23.0;
wakonda
 
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Joined: Wed Sep 24, 2014 10:43 am

Re: API call add_lead + duplicate check DUPSYS

Postby mflorell » Wed Sep 24, 2014 11:28 am

Currently that is not an option, but I'm sure it could be added.
mflorell
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Re: API call add_lead + duplicate check DUPSYS

Postby wakonda » Wed Sep 24, 2014 11:42 am

hi matt,

thanks for the blazing fast reply. how to proceed? Add change request?
well we could also implement it in our instanz but everyone should profit from that of course..

best
ALex
5 seat callcenter since July14, Outbound & Inbound
VERSION: 2.8-440a; BUILD: 140521-2101 on Debain 7.6; Asterisk: 1.8.23.0;
wakonda
 
Posts: 10
Joined: Wed Sep 24, 2014 10:43 am

Re: API call add_lead + duplicate check DUPSYS

Postby mflorell » Thu Sep 25, 2014 9:24 pm

The best course of action is to create a new Issue Tracker ticket and then add your patch to this ticket for review and eventual inclusion in the codebase.
mflorell
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Posts: 18387
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Location: Florida


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