VERSION: 2.8-418a
BUILD: 131029-2008
© 2013 ViciDial Group
Hi would like to ask help regarding my Comment box field on agent Menu, i populate it during the calls but when i tried to review and find that details i already lost the information i did put on my comment box in agent menu...any idea on this Guys..Please help.Thanks
Comment Lost
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Comment Lost
by ruben23 » Wed Oct 29, 2014 5:15 pm
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
- ruben23
- Posts: 1161
- Joined: Thu Jul 31, 2008 10:35 am
- Location: Davao City, Philippines
Re: Comment Lost
by mflorell » Thu Oct 30, 2014 5:06 am
Do you have QC Features enabled in the Admin -> System Settings? If so, that's how it is supposed to work. You may also want to consider enabling Per Call Notes in the Campaign settings.
- mflorell
- Site Admin
- Posts: 18387
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
Re: Comment Lost
by ruben23 » Thu Oct 30, 2014 7:14 pm
Thanks , ill try on it..
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
- ruben23
- Posts: 1161
- Joined: Thu Jul 31, 2008 10:35 am
- Location: Davao City, Philippines
Re: Comment Lost
by dspaan » Thu Nov 06, 2014 9:50 pm
Ruben, are you using the regular vicidial comments box in the grey interface or did you link to it in the custom fields form?
Regards, Dennis
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
- dspaan
- Posts: 1377
- Joined: Fri Aug 21, 2009 1:40 pm
- Location: The Netherlands
4 posts
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