I have 10 servers in a cluster. Two of them have only agents without phone aliases and they're working fine. Each agent on those servers only connect to one server with their softphones. The other 8 servers have ~200 agents that are supposed to connect to all 8 servers and use the phone alias function. When I try to log in I get the following error: Sorry, your phone login and password are not active in this system, please try again
This problem started during business yesterday. Out of nowhere, every agent was kicked out of the dialer cluster-wide and all but maybe 20 agents were able to log back in. This morning, after solving the problem with a full hard drive on the DB server (not the drive with the actual database files on it) rebooting and running mysqlcheck --auto-repair --all-databases I can't log in with any user that requires aliases. I've already deleted and recreated the user, phone and aliases on a few with no success.
Are there any other repair functions that I can use to get these running? I've tried a few of the perl scripts in /usr/share/astguiclient.
Also, when I try to log in with 5555a instead of just 5555, it allows me to log in.