Additional Status in Team Performance

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Additional Status in Team Performance

Postby iDaeDae » Thu Apr 23, 2015 11:49 am

So we have recently upgraded to the new vici and not that its all set up and running. i need to add an additional status to my "Show Additional Statuses" on my team performance detail. I need to add a 2SALE status. but i cannot figure out where to put it in there at. i have the status set up for the disposition and is working. just cant pull it up on TPD
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Re: Additional Status in Team Performance

Postby MJCoate » Thu Apr 23, 2015 8:30 pm

If the status is in the "System Statuses" or the campaign "Statuses" lists, it should be showing up among the other status in that multi-select field. Would you mind answering a few questions for me?

What version/build are you running?
Where is the status listed in your system (system or campaign specific)?
What catagory and flags do you have set?
Mike Coate | VICIdial Technical Support Staff
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