Disable Admins from showing in Agent view side widget

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Disable Admins from showing in Agent view side widget

Postby usnnow » Fri May 29, 2015 6:27 pm

Hello,

I need to disable a few specific admins from showing up in the Agent view side widget from the vicidial screen that admins typically have access to monitor staff without having to go into the real time monitor screen.

does anyone know how to achieve this?
usnnow
 
Posts: 1
Joined: Fri May 29, 2015 6:24 pm

Re: Disable Admins from showing in Agent view side widget

Postby mflorell » Sat May 30, 2015 7:16 am

Just put those admins into a different User Group and disable that feature at the User Group level.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Disable Admins from showing in Agent view side widget

Postby mflorell » Sat May 30, 2015 7:16 am

Just put those admins into a different User Group and disable that feature at the User Group level.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 54 guests