MOH start again from beginning after on hold prompt

[rajsardhara]

Hello to all Vicidial Experts!!!

I've one question, I've our custom made Music on hold which is about 5 min long, Problem is we want to play on hold prompt after 30 sec. But when on hold prompt finish, the Music on hold start playing again from beginning, Is there any way we can pause instead stop or continue playing MOH in background while On hold prompt is playing?

Thanks in advance

[williamconley]

Re-recording you MOH with the prompt in it already. Then turn off the prompt.

Otherwise you can have a look at the asterisk CLI during a controlled occurrence and see what happens, then interpret that information based on the asterisk functionality of the MOH system here:

http://www.voip-info.org/wiki/view/Aste ... usicOnHold

Be aware of the "See also" links at the bottom. Often those are useful.