VICIdial issues downloading recordings

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

VICIdial issues downloading recordings

Postby mb15 » Mon Aug 31, 2015 10:51 am

Hi everyone,

I am trying to use VICIdial to listen to calls recordings of a user but everytime I press on the link to access the recording, Internet explorer gives me this message: This page can't be displayed.
I tried also with Chrome and it says that the page is an error. So I don't know what to do anymore. My Internet connection works fine. Does anyone know how I can have access to the recordings?
mb15
 
Posts: 1
Joined: Mon Aug 31, 2015 10:46 am

Re: VICIdial issues downloading recordings

Postby ClearCall » Mon Aug 31, 2015 1:32 pm

Have you checked that the location displayed in the link exists and that there are recordings in there? Have you checked permissions on the folder?
ClearCall
 
Posts: 164
Joined: Fri Dec 03, 2010 12:21 pm


Return to Support

Who is online

Users browsing this forum: Bing [Bot] and 105 guests