IVR OutBound

All installation and configuration problems and questions

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IVR OutBound

Postby eus881 » Mon Aug 31, 2015 10:05 am

Hi, i would like to make a IVR for outbound calls.

for example..
outbound make a auto-calls.. when a client in online start a a recorded voice.. ...press 1 to speak whit a sales-agent or 2 to close call...

My Vcidial is

VERSION: 2.10-452a
BUILD: 141111-0554

is a new install with vicibox-express and dialplan is "standard" just added a carrier (with user/passw) outbound with prefix '838' and work fine..

Can you help me? please?
eus881
 
Posts: 2
Joined: Thu May 21, 2015 3:54 am

Re: IVR OutBound

Postby omarrodriguezt » Tue Sep 01, 2015 8:47 am

Hello,
You can achieve this by using survey campaign.
http://www.ITContinental.com
Dedicated USA Servers - Vicibox - Vicidial - Limesurvey - Vtiger CRM - More than 15 years experience - Hablamos Español
omarrodriguezt
 
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Joined: Fri Jun 05, 2009 12:22 pm
Location: Dominican Republic


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