Music On Hold

All installation and configuration problems and questions

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Music On Hold

Postby Docpluto » Thu Nov 05, 2015 2:58 pm

Hello-

We have a 6 server load balancing cluster setup with the following configuration:
2 Webservers, 2.4 Ghz Core 2 Quad Quad Core Dual 256GB SSD Raid1 8GB DDR2 Ram
3 Asterisk Server 3.4 Ghz Xeon E3 Quad-Core w/HT Dual 256GB SSD Raid1 16GB DDR3 Ram
1 Db Server 2.13 Ghz Xeon E5 6-Core w/HT Dual 256GB SSD Raid1 24GB DDR3 Ram
VERSION: 2.12-478a
BUILD: 150307-1914 Vicidial Scratch install on Centos 6.x


I have noticed that I am having problems using new music on hold. The files play if they are used for greetings but do not play when they are setup as music on hold. Any suggestions. I am keeping the settings the same as an older MOH but when I load the new one onto the Ingroup to be played. It doesnt play and is silent. It plays though if I use the wav file for greeting so I know the file is the right type. Just not working for MOH. Any suggestions?
Docpluto
 
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Joined: Sun Feb 08, 2009 11:55 pm

Re: Music On Hold

Postby vijaymuddu » Fri Nov 06, 2015 1:41 pm

Try asterisk reload after you change your MOH in campaigns
server config: i3,4gb, Centos 6.9 64bit | Version: 2.14b0.5 | Schema: 1528 | revision 2928| Asterisk 1.8.0 | E1-card
Thanks
Vijay Muddu
vijaymuddu
 
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Location: India


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