Hello there.
I would like to ask for your assistance regarding my problem.
We are experiencing live calls dead air. I gave a phone number to my VOIP provider and have them traced the call. According to them, the status of the phone number I gave them is NA (Not Available). I asked them why the agent didn't hear any voice prompt saying that the phone number is not reachable at the moment but our VOIP provider told us that the problem is the carrier of the client.
Kindly help me if you experienced this problem already.
We have cluster setup.
1 web
1 db
2 telephony
Vicidial version is VERSION: 2.6-395a BUILD: 130221-1736 and our Asterisk version is 1.4.44-vici build 13
Live Call Dead Air
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Live Call Dead Air
by justasking » Mon Nov 23, 2015 5:18 pm
Vicidial version is VERSION: 2.6-395a BUILD: 130221-1736 and our Asterisk version is 1.4.44-vici build 13 (1 DB, 1 WEB, 3 Telephony)
- justasking
- Posts: 43
- Joined: Tue Sep 08, 2015 10:26 pm
Re: Live Call Dead Air
by justasking » Tue Nov 24, 2015 4:04 pm
Bump on thread
Vicidial version is VERSION: 2.6-395a BUILD: 130221-1736 and our Asterisk version is 1.4.44-vici build 13 (1 DB, 1 WEB, 3 Telephony)
- justasking
- Posts: 43
- Joined: Tue Sep 08, 2015 10:26 pm
Re: Live Call Dead Air
by justasking » Sat Nov 28, 2015 5:09 am
bump on thread. Kindly help
Vicidial version is VERSION: 2.6-395a BUILD: 130221-1736 and our Asterisk version is 1.4.44-vici build 13 (1 DB, 1 WEB, 3 Telephony)
- justasking
- Posts: 43
- Joined: Tue Sep 08, 2015 10:26 pm
3 posts
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