System Requirements for SURVEY campaign

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System Requirements for SURVEY campaign

Postby vicidialuser » Thu Mar 10, 2016 3:13 am

Hi Team,

we are using vicidial from last 5 years. working great. And i started my carrier with Vicidial-asterisk only. Big thanks for all creators and site administrator. its a Miracle that you guys will reply to all the question.
especially in india, 80% of call/contact centers knew about vicidial. if you add some more features, you can reach everyone.

I need some help in Server Requirement.
one of our client is looking for Voice blasting(SURVEY) campaign. daily 3 Lakhs(300000) message to broadcast. each message has 30 seconds duration.
Am planning to go for 2 server. (1 Db and 1 Telephony/web) with sip connectivity.

please help me in hardware requirement.

Thanks advance.
praveen
vicidialuser
 
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Joined: Thu Mar 10, 2016 2:50 am

Re: System Requirements for SURVEY campaign

Postby udy786 » Tue Mar 15, 2016 6:37 am

Hello,

You need to calculate CPS then you will get more idea about hardware requirement.

For example you are dialling for 10hrs daily then 300000/36000=8.33 CPS.

I will suggest you go with below server configurations.

Asterisk and Web:- 12 Core(2.4GHz processor or more) with 32GB RAM and 6MB or more cache.

DB:- Quad Core is OK.

I have used IBM X3500(12 Core with 2.4GHz, 32GB RAM and 12 Cache) for Asterisk/Web and Quad Core for DB for 5 CPS. Performance was nice.
udy786
 
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