Softphone automatically gets disconnected once agent logs IN

[HariKrishna]

Hi Team

Once i login to VICI Dial Agent i will get a pop up in soft phone to answer, but when i answer it automatically gets disconnected below are the logs
Need help on this

Connected to Asterisk 1.8.32.3-vici currently running on Unique (pid = 2408)
Verbosity is at least 21
[Mar 21 20:07:01] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 20:07:01] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 20:07:01] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 20:07:04] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 20:07:06] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 20:07:06] == Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 20:07:19] == Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 20:07:19] == Using SIP RTP CoS mark 5
[Mar 21 20:07:19] > Channel SIP/1050-00000004 was answered.
[Mar 21 20:07:19] WARNING[10073]: pbx.c:4706 pbx_extension_helper: No application 'Meetme,${EXTEN}|F' for extension (default, 8600051, 1)
[Mar 21 20:07:19] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/1050-00000004'
[Mar 21 20:07:19] -- Executing [h@default:1] DeadAGI("SIP/1050-00000004", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Mar 21 20:07:19] WARNING[10073]: res_agi.c:3923 deadagi_exec: DeadAGI has been deprecated, please use AGI in all cases!
[Mar 21 20:07:19] -- <SIP/1050-00000004>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Mar 21 20:07:20] == Manager 'sendcron' logged off from 127.0.0.1
Unique*CLI>

VERSION: 2.12-538a
BUILD: 160122-1401
Asterisk 1.8.32.3-vici
VICIBOX 6.0.3


Thanks
Hari

[udy786]

May be Dahdi is not working on server.

Code: Select all

service dahdi start

[HariKrishna]

Dahdi is working fine no issues with Dahdi

[williamconley]

No application 'Meetme

Bad install or Asterisk has not completed loading (has not yet gotten to Meetme)

Is this a fresh installation or a broken server that worked yesterday?

[HariKrishna]

Its Fresh Installation

[williamconley]

Then you should be installing with 6.0.4 (fresher version with asterisk 1.8 ) or 7.0.1 (most recent installer with asterisk 11).

You probably had a bad installation. Start over. Simplest method. Plus you'll get used to installing and be more comfortable with the system as you do.


Also: DO NOT use the "express" installer. Use the Standard.

[HariKrishna]

Hi William

I have reinstalled the OS now its working fine, but once i create phone ID in vicidial page its not reflecting everytime i need to give sip reload in asterisk CLI mode

Regards
Harikrishna

[williamconley]

i create phone ID in vicidial page its not reflecting everytime i need to give sip reload in asterisk CLI mode

More details please. Button for button, URL's included.

And also describe "it's not reflecting" as I doubt this has any relation to a mirror (unless this is a Vampire phone)

[darkeye08]

Hi Good day!

I think you should also check after the installation if the scripts are running normal by typing screen -ls usually you will find 11 sceen running. Once the screens are complete you can do the login again and send the logs for any errors in the process.

Cheers!