Issue with Agent Time Detail CSV Download

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Issue with Agent Time Detail CSV Download

Postby rrb555 » Mon Apr 11, 2016 12:25 am

hi,

Issue Bug Tracker #0000943

Seems like there is a bug with the Agent Time Detail when downloaded as CSV ONLY in the part of the pause codes, lagged, login, when viewed over web no issues.

sample.


Dates: april 1-11
Campaign: TEST
UserGroup: All
Shift ALL
Enabled Show park-holds

Image
This is correct

Image
This is where the issue start
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
rrb555
 
Posts: 585
Joined: Tue Feb 08, 2011 4:24 pm
Location: Quezon City, Philippines

Re: Issue with Agent Time Detail CSV Download

Postby williamconley » Mon Apr 11, 2016 9:47 am

Require the URL which resulted in both these results. Don't need your domain or IP, just the rest of it.

Are you sure these are expected to provide the same information? Is the download in question from the "Download" button on the web version?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Re: Issue with Agent Time Detail CSV Download

Postby mflorell » Mon Apr 11, 2016 7:01 pm

We were able to reproduce the issue and it should be fixed now in svn/trunk.
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Re: Issue with Agent Time Detail CSV Download

Postby rrb555 » Mon Apr 11, 2016 7:17 pm

Thanks Matt
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
rrb555
 
Posts: 585
Joined: Tue Feb 08, 2011 4:24 pm
Location: Quezon City, Philippines


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