Add New Campaign Tab missing on vicibox7

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Add New Campaign Tab missing on vicibox7

Postby kumaran » Mon Jul 25, 2016 2:33 am

Hi Team,

.i installed vicibox7 in my server (using cluster method) , but after installation add a new campaign, copy campaign tab are missing.

.installed vicibox7 details are below:
version: 2.12-544a
BUILD: 160325-1435

. And the svn information are below

Path: .
Working Copy Root Path: /usr/src/astguiclient/trunk
URL: svn://svn.eflo.net/agc_2-X/trunk
Relative URL: ^/agc_2-X/trunk
Repository Root: svn://svn.eflo.net
Repository UUID: 3d104415-ff17-0410-8863-d5cf3c621b8a
Revision: 2492
Node Kind: directory
Schedule: normal
Last Changed Author: mattf
Last Changed Rev: 2492
Last Changed Date: 2016-03-26 00:09:51 +0530 (Sat, 26 Mar 2016)

. i tried to svn up and down method but it shows below error

vicibox7:/usr/src/astguiclient/trunk # svn up
Updating '.':
svn: E670002: Unable to connect to a repository at URL 'svn://svn.eflo.net/agc_2-X/trunk'
svn: E670002: Unknown hostname 'svn.eflo.net'


vicibox7:/usr/src/astguiclient/trunk # svn up -r 2491
Updating '.':
svn: E670002: Unable to connect to a repository at URL 'svn://svn.eflo.net/agc_2-X/trunk'
svn: E670002: Unknown hostname 'svn.eflo.net'

. kindly do the needful.
.
kumaran
 
Posts: 7
Joined: Mon Jul 25, 2016 1:29 am

Re: Add New Campaign Tab missing on vicibox7

Postby kumaran » Mon Jul 25, 2016 11:18 pm

/home/impetus/Desktop/Add new campaign tap missing from 2016-07-26 09:45:28.png
kumaran
 
Posts: 7
Joined: Mon Jul 25, 2016 1:29 am

Re: Add New Campaign Tab missing on vicibox7

Postby darkeye08 » Tue Jul 26, 2016 12:38 am

Hi Good day!

You can check if your admin user has permission to modify Campaign, also check the vicidial_user_groups if the campaign permission was added after creating the campaign. if NONE you can just run this on MySQL:

update vicidial_user_groups set allowed_campaigns=' -ALL-CAMPAIGNS- -' where user_group='ADMIN';


http://www.vicidial.org/VICIDIALforum/v ... =2&t=27056

Hope this can help you. Cheers! :)
darkeye08
 
Posts: 62
Joined: Tue Mar 03, 2015 6:39 am
Location: Cebu City, Philippines, 6000

Re: Add New Campaign Tab missing on vicibox7

Postby kumaran » Wed Jul 27, 2016 8:24 am

Hi ya,

Thanks for reply.
. i add name server1: 208.67.220.220 and name server2: 208.67.222.222
. successfully i updated my svn version from 2492 to 2565.
. But i unable to add new campaigns. The add new campaign , copy campaign tap is missing in campaign section.
. so i downgrade my svn version to 2491, but also the add new campaign tap is missing.
. As per suggestion i checked my vicidial administrator have permission to modify Campaign, i checked vicidial user groups.
.and also run the mysql command , but the issue is not resolved yet.
.can you help me on this.
kumaran
 
Posts: 7
Joined: Mon Jul 25, 2016 1:29 am

Re: Add New Campaign Tab missing on vicibox7

Postby kumaran » Mon Aug 01, 2016 7:18 am

Hi ,

Thanks. my issue solved i follow william instruction and solved this issue.

. As per suggestion i add name server1: 208.67.220.220 and name server2: 208.67.222.222 in yast lan.
. successfully i updated my svn version from 2492 to 2565.
. then i install perl #/usr/src/astguiclient/trunk #install.pl
. and the issue solved. it shows add new campaign tap .Thx a lot for your help....

Code: Select all
vicibox7:/usr/src/astguiclient/trunk # svn up


Code: Select all
vicibox7:/usr/src/astguiclient/trunk # perl install.pl
kumaran
 
Posts: 7
Joined: Mon Jul 25, 2016 1:29 am


Return to Support

Who is online

Users browsing this forum: Majestic-12 [Bot] and 112 guests