Leap 42.1 Kernel 4.1.26-21-default
ViciBox v.7.0.3-160505
I have these dial statuses set for auto alt dialing:
AM
AL
AFAX
ADCT
ADC
AB
AA
A
B
N
NA
DC
Dial Method: RATIO
Auto Dial Level: 1
Auto Alt-Number Dialing: ALT_ONLY
When I post a call as Not Interested or Sale it still dials the alt number. Why?
Auto Alt Dial Problem
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
4 posts
• Page 1 of 1
Auto Alt Dial Problem
by tim33 » Fri Oct 21, 2016 1:38 am
- tim33
- Posts: 60
- Joined: Thu Jul 07, 2016 1:15 am
Re: Auto Alt Dial Problem
by Eugene » Fri Oct 21, 2016 2:46 am
There are two more settings to check at campaign configuration screen:
-- lead recycling statuses
-- alt auto dial statuses
Regards,
Gene
-- lead recycling statuses
-- alt auto dial statuses
Regards,
Gene
ViciBox_v.7.x86_64-7.0.3.iso, Asterisk v.11.22.0-vici
ASTGUI Admin v. 2.12-552a b.160429-0835, ASTGUI Client v. 2.12-492c b.160428-1826
1 DB + 1 WEB + 1 Asterisk + 1 Archive servers
No extra software, No Digium/Sangoma Hardware
ASTGUI Admin v. 2.12-552a b.160429-0835, ASTGUI Client v. 2.12-492c b.160428-1826
1 DB + 1 WEB + 1 Asterisk + 1 Archive servers
No extra software, No Digium/Sangoma Hardware
- Eugene
- Posts: 56
- Joined: Tue Nov 09, 2010 5:22 am
Re: Auto Alt Dial Problem
by Eugene » Mon Oct 24, 2016 1:21 am
Login into Vicidial administration screen.
Click 'campaigns' in the left pane. You see 'Alt Auto Dial' and 'Lead Recycling' links.
Click on any of the mentioned links and select desired campaign to configure.
'Alt Auto Dial' is to set call statuses which will cause alternative number dialing.
'Lead Recycling' is to set call statuses which will be dialed in the campaign.
Click 'campaigns' in the left pane. You see 'Alt Auto Dial' and 'Lead Recycling' links.
Click on any of the mentioned links and select desired campaign to configure.
'Alt Auto Dial' is to set call statuses which will cause alternative number dialing.
'Lead Recycling' is to set call statuses which will be dialed in the campaign.
ViciBox_v.7.x86_64-7.0.3.iso, Asterisk v.11.22.0-vici
ASTGUI Admin v. 2.12-552a b.160429-0835, ASTGUI Client v. 2.12-492c b.160428-1826
1 DB + 1 WEB + 1 Asterisk + 1 Archive servers
No extra software, No Digium/Sangoma Hardware
ASTGUI Admin v. 2.12-552a b.160429-0835, ASTGUI Client v. 2.12-492c b.160428-1826
1 DB + 1 WEB + 1 Asterisk + 1 Archive servers
No extra software, No Digium/Sangoma Hardware
- Eugene
- Posts: 56
- Joined: Tue Nov 09, 2010 5:22 am
4 posts
• Page 1 of 1
Who is online
Users browsing this forum: Majestic-12 [Bot], tantd and 145 guests