Lead Counts Showing as X on Lists Section

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Lead Counts Showing as X on Lists Section

Postby nikeshshk » Thu May 26, 2016 9:25 am

Hi all.

I have installed vicibox with Vicibox_v.6.0.x86_64-6.0.4.preload.iso

my vicidial version is

VERSION: 2.12-557a
BUILD: 160517-1927
© 2016 ViciDial Group

I am not able to see vicidial lead counts on Lists Section it shows just X although i have leads on it. I have also added screenshot below for it.

http://prntscr.com/b8oz3f


Is there anybody who is facing this as well. Please let me know how can I fix this.
nikeshshk
 
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Re: Lead Counts Showing as X on Lists Section

Postby mflorell » Thu May 26, 2016 10:59 am

That's the default now, click on the link right above "DESCRIPTION" in that screenshot to see them.

We found that making people use one additional click to access those counts has actually reduced database locks tremendously for many of our clients on VICIhost, so we made that the default behavior in vicidial.
mflorell
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Re: Lead Counts Showing as X on Lists Section

Postby allstar » Sat Mar 11, 2017 9:56 pm

mflorell wrote:That's the default now, click on the link right above "DESCRIPTION" in that screenshot to see them.

We found that making people use one additional click to access those counts has actually reduced database locks tremendously for many of our clients on VICIhost, so we made that the default behavior in vicidial.



helpful
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