All installation and configuration problems and questions
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by k.atilano » Fri Mar 17, 2017 5:15 am
Hi i'm very new to vici dial. I was wondering is there an api to get all the agents data and there performance data? I'm planning to automate an report sending to some emails. I checked the api.txt both agents and non-agents and there seems no luck. I'm using laravel 5.1 fyi. Thanks
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k.atilano
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by mflorell » Fri Mar 17, 2017 5:35 am
In the recent code, there is an option for Automated Reports, you just have to enable it in System Settings. It enables you to email out reports at regular intervals.
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mflorell
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by k.atilano » Tue Mar 21, 2017 5:34 am
Yes but i need to make it in a certain format. I will be making calculations.
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k.atilano
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by k.atilano » Tue Mar 21, 2017 12:31 pm
Yes saw that already but I cant seem to find anything in the docs that returns all the agents and Agent Performance Detail.
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k.atilano
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by mflorell » Tue Mar 21, 2017 12:53 pm
You can always use the download option on the Agent Performance Detail page to just return unformatted CSV data.
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