Lead Recycling

[vicinew]

Hi all,
all my campaigns have the lead recycling feature enalbed but how can i control what is the number of leads to be recycle and when they will be recalled. Is there something like a report to download or see on real time.
Tks all

[udy786]

Campaign Lead Recycling

Through the use of lead recycling, you can call specific statuses of leads again at a specified interval
without resetting the entire list. Lead recycling is campaign-specific and does not have to be a selected
dial status in your campaign. The attempt delay field is the number of seconds until the lead can be
placed back in the hopper, this number must be at least 120 seconds. The attempt maximum field is the
maximum number of times that a lead of this status can be attempted before the list needs to be reset,
this number can be from 1 to 10. You can activate and deactivate a lead recycle entry with the provided
links. This feature is only recommended for Busy or "B" status leads. This feature is not intended to be
used with settings of several days. When a lead's recycling target time hits it will be put into the dial
hopper first before any other leads that would be put into the hopper regardless of how the lead order is
set for the campaign

You can get more details if you have Vicidial Manager Manual. If not then I will suggest you to buy it. You can buy from http://www.vicidial.org/store.php

[vicinew]

Thanks. This is what i get on Manager_Manual_LowRes_BW and it is the correct definition of Lead Recycle. I know it veeery well. Is there something like what i was asking? I've no problem at all to buying ViciDial Manager Manual $100 but, Is there something like what i was asking?
Tks

[blackbird2306]

No there is anything like this. Predefined lead recycling rules were only processed by "AST_VDhopper.pl" during updating the hopper. The only way at this moment is to look into the hopper list (link at the bottom of the campaing settings)
Click here to see what leads are in the hopper right now (/vicidial/AST_VICIDIAL_hopperlist.php) .
Then there is a column "source". Here you can see, if there is a recycled lead "R" flagged for calling next time.