Hi, I'm a newbe to VICIDIAL so I followed the SCRATCH_INSTALLATION manual carefully. I don't have any Digium hardware installed in my Linux server so I configured ztdummy as the Zaptel timer needed.
I think I configured sip.conf correctly because all three phones ('333', '444' and '263') can dial and talk to one another.
In the vicidial admin page I created a user '333' and configured it also as a remote agent. I also created a campaign TESTCAMP a LIST with 2 leads ('444' and '263') and then I logged in to the agent page using user '333'.
When I click 'DIAL NEXT NUMBER' the form is filled with either '444' or '263' but after a few second I get the "Noone is in your session: 8600051" warning.
Sometimes the '333' softphone rings but when I answer it sends me an 'invalid' message or an 'you are the only member of the session' or 'bad extension' messages. The phones '263' and '444' never ring when dialing throught vicidial.
I also added to this message the conf files and the log files.
If someone has an example for configuring one SIP softphone as an agent that has to call manually 2 SIP softphones clients; or if someone can solve the problem I'm having I'll be very grateful
Thanks,
Micky
The asterisk log:
== Manager 'listencron' logged on from 127.0.0.1
== Parsing '/etc/asterisk//manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk//manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-f12a,2", "8600051") in new stack
== Parsing '/etc/asterisk//meetme.conf': Found
> Channel Local/8600051@default-f12a,1 was answered.
== Starting Local/8600051@default-f12a,1 at default,91263,1 failed so falling back to exten 's'
== Starting Local/8600051@default-f12a,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-f12a,1
-- Executing Playback("Local/8600051@default-f12a,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
Jul 31 16:06:07 WARNING[12504]: file.c:1045 ast_waitstream: Unexpected control subclass '-1'
-- Timeout on Local/8600051@default-f12a,1
== CDR updated on Local/8600051@default-f12a,1
-- Executing Goto("Local/8600051@default-f12a,1", "#|1") in new stack
-- Goto (default,#,1)
-- Executing Playback("Local/8600051@default-f12a,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')
-- Executing Hangup("Local/8600051@default-f12a,1", "") in new stack
== Spawn extension (default, #, 2) exited non-zero on 'Local/8600051@default-f12a,1'
-- Executing DeadAGI("Local/8600051@default-f12a,1", "agi://127.0.0.1:4577/call_log") in new stack
Jul 31 16:06:22 WARNING[12504]: res_agi.c:210 launch_netscript: Connect to 'agi://127.0.0.1:4577/call_log' failed: Connection refused
== Spawn extension (default, h, 1) exited non-zero on 'Local/8600051@default-f12a,1'
-- Hungup 'Zap/pseudo-525722941'
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-f12a,2'
-- Executing DeadAGI("Local/8600051@default-f12a,2", "agi://127.0.0.1:4577/call_log") in new stack
Jul 31 16:06:23 WARNING[12502]: res_agi.c:210 launch_netscript: Connect to 'agi://127.0.0.1:4577/call_log' failed: Connection refused
== Spawn extension (default, h, 1) exited non-zero on 'Local/8600051@default-f12a,2'
== Manager 'sendcron' logged off from 127.0.0.1
extensions.conf:
[general]
static=yes
writeprotect=no
[globals]
IP=192.168.0.72
[default]
; # timeout invalid rules
exten => #,1,Playback(invalid) ; "Thanks for trying the demo"
exten => #,2,Hangup ; Hang them up.
exten => t,1,Goto(#,1) ; If they take too long, give up
exten => i,1,Playback(invalid) ; "That's not valid, try again"
; Extension 333 - Xlite mickyxp2 (admin agent)
exten => 333,1,Playback,transfer|skip ; "Please hold while..."
exten => 333,2,Dial,SIP/333|20|to ; Ring, 20 secs max
exten => 333,3,Voicemail,u333 ; Send to voicemail...
; Extension 444 - Xlite micky's laptop agent)
exten => 444,1,Dial,SIP/444|30|to ; Ring, 30 secs max
exten => 444,2,Voicemail,u444 ; Send to voicemail...
; Extension 555 rings both Xlite lines
exten => 555,1,Dial,SIP/444&SIP/333|30|to ; Ring, 30 secs max
exten => 555,2,Voicemail,u444 ; Send to voicemail...
; Extension 263 ring polycom extension
exten => 263,1,Dial,SIP/263|30|to ; Ring, 30 secs max
exten => 263,2,Voicemail,u263 ; Send to voicemail...
; Extension 8600 + 8601 conference rooms
exten => 8600,1,Meetme,8600
exten => 8601,1,Meetme,8601
; Give voicemail at extension 8500
exten => 8500,1,VoicemailMain
; VoicemailMain Play Next Message is (s,6)
exten => 8500,2,Goto(s,6)
;######------ START extensions.conf changes for call_log ------######
;##### This 'h' exten is VERY important for VICIDIAL usage,
;##### you will have problems if it is not in your dialplan!
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log)
exten => h,2,DeadAGI(agi://127.0.0.1:4577/VD_hangup--HVcause ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME}))
; Extension 7275551212 - Inbound local number from PRI with 10 digit delivery
exten => 7275551212,1,Ringing
exten => 7275551212,2,Wait(1)
exten => 7275551212,3,AGI(agi://127.0.0.1:4577/call_log--fullCID--${EXTEN}-----${CALLERID}-----${CALLERIDNUM}-----${CALLERIDNAME})
exten => 7275551212,4,Answer
exten => 7275551212,5,Dial,SIP/444&SIP/333|30|to
exten => 7275551212,6,Voicemail,u333
;######------ START extensions.conf changes for call_inbound ------######
; parameters for call_inbound.agi (7 fields separated by five dashes "-----"):
; 1. the extension of the phone to ring as defined in the asterisk.phones table
; 2. the phone number that was called, for the live_inbound/_log entry
; 3. a text description of the number that was called in
; 4-7. optional fields, they are also passed as fields in the GUI to web browser
exten => _010*010*010*015*8600XXX,1,Goto(default,${EXTEN:16},1)
exten => _010*010*010*015*8600XXX*.,1,Goto(default,${EXTEN:16},1)
exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
; parameters for agi-VDADcloser.agi (2 fields separated by five dashes "-----"):
; 1. the full extension formatted by VICIDIAL for internal transfers * separated
; 2. the word START to denote the beginning of the acceptance of the transfer
; inbound VICIDIAL transfer calls [can arrive through PRI T1 crossover or IAX channel]
exten => _90009.,1,Answer ; Answer the line
exten => _90009.,2,AGI(agi-VDADcloser.agi,${EXTEN}-----START)
exten => _90009.,3,Hangup
; parameters for agi-VDADcloser_inbound....agi (7 fields separated by five dashes "-----"):
; 1. the full name of the IN GROUP to be used in vicidial for the inbound call
; 2. the phone number that was called, for the log entry
; 3. the callerID or lead_id of the person that called(usually overridden)
; 4. the park extension audio file name if used
; 5. the status of the call initially(usually not used)
; 6. the list_id to insert the new lead under if it is new (and callerID available)
; 7. the phone dialing code to insert with the new lead if new (and callerID available)
; inbound VICIDIAL call with CID delivery through T1 PRI
exten => 1234,1,Ringing ; call ringing
exten => 1234,2,Wait(1) ; Wait 1 second for CID delivery from PRI
exten => 1234,3,Answer ; Answer the line
exten => 1234,4,AGI(agi-VDADcloser_inboundCID.agi,CL_GALLERIA-----7275555134-----Closer-----park----------999-----1)
exten => 1234,5,Hangup
;######------ START extensions.conf additions for agc conferences ------######
exten => 8600001,1,Meetme,8600001|q
exten => 8600002,1,Meetme,8600002|q
exten => 8600003,1,Meetme,8600003|q
exten => 8600004,1,Meetme,8600004|q
exten => 8600005,1,Meetme,8600005|q
exten => 8600006,1,Meetme,8600006|q
exten => 8600007,1,Meetme,8600007|q
exten => 8600008,1,Meetme,8600008|q
exten => 8600009,1,Meetme,8600009|q
exten => 8600010,1,Meetme,8600010|q
exten => 8600011,1,Meetme,8600011|q
exten => 8600012,1,Meetme,8600012|q
exten => 8600013,1,Meetme,8600013|q
exten => 8600014,1,Meetme,8600014|q
exten => 8600015,1,Meetme,8600015|q
exten => 8600016,1,Meetme,8600016|q
exten => 8600017,1,Meetme,8600017|q
exten => 8600018,1,Meetme,8600018|q
exten => 8600019,1,Meetme,8600019|q
exten => 8600020,1,Meetme,8600020|q
exten => 8600021,1,Meetme,8600021|q
exten => 8600022,1,Meetme,8600022|q
exten => 8600023,1,Meetme,8600023|q
exten => 8600024,1,Meetme,8600024|q
exten => 8600025,1,Meetme,8600025|q
exten => 8600026,1,Meetme,8600026|q
exten => 8600027,1,Meetme,8600027|q
exten => 8600028,1,Meetme,8600028|q
exten => 8600029,1,Meetme,8600029|q
;######------ END extensions.conf additions for agc conferences ------######
;######------ START extensions.conf changes for VD conf ------######
exten => _X48600XXX,1,MeetMeAdmin(${EXTEN:2},T,${EXTEN:0:1})
exten => _X48600XXX,2,Hangup
exten => _X38600XXX,1,MeetMeAdmin(${EXTEN:2},t,${EXTEN:0:1})
exten => _X38600XXX,2,Hangup
exten => _X28600XXX,1,MeetMeAdmin(${EXTEN:2},m,${EXTEN:0:1})
exten => _X28600XXX,2,Hangup
exten => _X18600XXX,1,MeetMeAdmin(${EXTEN:2},M,${EXTEN:0:1})
exten => _X18600XXX,2,Hangup
exten => _55558600XXX,1,MeetMeAdmin(${EXTEN:4},K)
exten => _55558600XXX,2,Hangup
exten => 8300,1,Hangup
exten => 8600051,1,Meetme,8600051
exten => 8600052,1,Meetme,8600052
exten => 8600053,1,Meetme,8600053
exten => 8600054,1,Meetme,8600054
exten => 8600055,1,Meetme,8600055
exten => 8600056,1,Meetme,8600056
exten => 8600057,1,Meetme,8600057
exten => 8600058,1,Meetme,8600058
exten => 8600059,1,Meetme,8600059
exten => 8600060,1,Meetme,8600060
exten => 8600061,1,Meetme,8600061
exten => 8600062,1,Meetme,8600062
exten => 8600063,1,Meetme,8600063
exten => 8600064,1,Meetme,8600064
exten => 8600065,1,Meetme,8600065
exten => 8600066,1,Meetme,8600066
exten => 8600067,1,Meetme,8600067
exten => 8600068,1,Meetme,8600068
exten => 8600069,1,Meetme,8600069
exten => 8600070,1,Meetme,8600070
exten => 8600071,1,Meetme,8600071
exten => 8600072,1,Meetme,8600072
exten => 8600073,1,Meetme,8600073
exten => 8600074,1,Meetme,8600074
exten => 8600075,1,Meetme,8600075
exten => 8600076,1,Meetme,8600076
exten => 8600077,1,Meetme,8600077
exten => 8600078,1,Meetme,8600078
exten => 8600079,1,Meetme,8600079
exten => 8600080,1,Meetme,8600080
exten => 8600081,1,Meetme,8600081
exten => 8600082,1,Meetme,8600082
exten => 8600083,1,Meetme,8600083
exten => 8600084,1,Meetme,8600084
exten => 8600085,1,Meetme,8600085
exten => 8600086,1,Meetme,8600086
exten => 8600087,1,Meetme,8600087
exten => 8600088,1,Meetme,8600088
exten => 8600089,1,Meetme,8600089
exten => 8600090,1,Meetme,8600090
exten => 8600091,1,Meetme,8600091
exten => 8600092,1,Meetme,8600092
exten => 8600093,1,Meetme,8600093
exten => 8600094,1,Meetme,8600094
exten => 8600095,1,Meetme,8600095
exten => 8600096,1,Meetme,8600096
exten => 8600097,1,Meetme,8600097
exten => 8600098,1,Meetme,8600098
exten => 8600099,1,Meetme,8600099
exten => 8600100,1,Meetme,8600100
exten => 8600101,1,Meetme,8600101
exten => 8600102,1,Meetme,8600102
exten => 8600103,1,Meetme,8600103
exten => 8600104,1,Meetme,8600104
exten => 8600105,1,Meetme,8600105
exten => 8600106,1,Meetme,8600106
exten => 8600107,1,Meetme,8600107
exten => 8600108,1,Meetme,8600108
exten => 8600109,1,Meetme,8600109
exten => 8600110,1,Meetme,8600110
exten => 8600111,1,Meetme,8600111
exten => 8600112,1,Meetme,8600112
exten => 8600113,1,Meetme,8600113
exten => 8600114,1,Meetme,8600114
exten => 8600115,1,Meetme,8600115
exten => 8600116,1,Meetme,8600116
exten => 8600117,1,Meetme,8600117
exten => 8600118,1,Meetme,8600118
exten => 8600119,1,Meetme,8600119
exten => 8600120,1,Meetme,8600120
exten => 8600121,1,Meetme,8600121
exten => 8600122,1,Meetme,8600122
exten => 8600123,1,Meetme,8600123
exten => 8600124,1,Meetme,8600124
exten => 8600125,1,Meetme,8600125
exten => 8600126,1,Meetme,8600126
exten => 8600127,1,Meetme,8600127
exten => 8600128,1,Meetme,8600128
exten => 8600129,1,Meetme,8600129
exten => 8600130,1,Meetme,8600130
exten => 8600131,1,Meetme,8600131
exten => 8600132,1,Meetme,8600132
exten => 8600133,1,Meetme,8600133
exten => 8600134,1,Meetme,8600134
exten => 8600135,1,Meetme,8600135
exten => 8600136,1,Meetme,8600136
exten => 8600137,1,Meetme,8600137
exten => 8600138,1,Meetme,8600138
exten => 8600139,1,Meetme,8600139
exten => 8600140,1,Meetme,8600140
exten => 8600141,1,Meetme,8600141
exten => 8600142,1,Meetme,8600142
exten => 8600143,1,Meetme,8600143
exten => 8600144,1,Meetme,8600144
exten => 8600145,1,Meetme,8600145
exten => 8600146,1,Meetme,8600146
exten => 8600147,1,Meetme,8600147
exten => 8600148,1,Meetme,8600148
exten => 8600149,1,Meetme,8600149
exten => 8600150,1,Meetme,8600150
exten => 8600151,1,Meetme,8600151
exten => 8600152,1,Meetme,8600152
exten => 8600153,1,Meetme,8600153
exten => 8600154,1,Meetme,8600154
exten => 8600155,1,Meetme,8600155
exten => 8600156,1,Meetme,8600156
exten => 8600157,1,Meetme,8600157
exten => 8600158,1,Meetme,8600158
exten => 8600159,1,Meetme,8600159
exten => 8600160,1,Meetme,8600160
exten => 8600161,1,Meetme,8600161
exten => 8600162,1,Meetme,8600162
exten => 8600163,1,Meetme,8600163
exten => 8600164,1,Meetme,8600164
exten => 8600165,1,Meetme,8600165
exten => 8600166,1,Meetme,8600166
exten => 8600167,1,Meetme,8600167
exten => 8600168,1,Meetme,8600168
exten => 8600169,1,Meetme,8600169
exten => 8600170,1,Meetme,8600170
exten => 8600171,1,Meetme,8600171
exten => 8600172,1,Meetme,8600172
exten => 8600173,1,Meetme,8600173
exten => 8600174,1,Meetme,8600174
exten => 8600175,1,Meetme,8600175
exten => 8600176,1,Meetme,8600176
exten => 8600177,1,Meetme,8600177
exten => 8600178,1,Meetme,8600178
exten => 8600179,1,Meetme,8600179
exten => 8600180,1,Meetme,8600180
exten => 8600181,1,Meetme,8600181
exten => 8600182,1,Meetme,8600182
exten => 8600183,1,Meetme,8600183
exten => 8600184,1,Meetme,8600184
exten => 8600185,1,Meetme,8600185
exten => 8600186,1,Meetme,8600186
exten => 8600187,1,Meetme,8600187
exten => 8600188,1,Meetme,8600188
exten => 8600189,1,Meetme,8600189
exten => 8600190,1,Meetme,8600190
exten => 8600191,1,Meetme,8600191
exten => 8600192,1,Meetme,8600192
exten => 8600193,1,Meetme,8600193
exten => 8600194,1,Meetme,8600194
exten => 8600195,1,Meetme,8600195
exten => 8600196,1,Meetme,8600196
exten => 8600197,1,Meetme,8600197
exten => 8600198,1,Meetme,8600198
exten => 8600199,1,Meetme,8600199
exten => 8600200,1,Meetme,8600200
; quiet entry and leaving conferences for VICIDIAL
exten => _78600XXX,1,Meetme,${EXTEN:1}|q
; quiet monitor extensions for meetme rooms (for room managers)
exten => _68600XXX,1,Meetme,${EXTEN:1}|mq
;######------ END extensions.conf changes for VD conf ------######
;######------ START extensions.conf other additions ------######
; park channel for client GUI parking, hangup after 30 minutes
; create a GSM formatted audio file named "park.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8301,1,Answer
exten => 8301,2,AGI(park_CID.agi)
exten => 8301,3,Playback(park)
exten => 8301,4,Hangup
exten => 8303,1,Answer
exten => 8303,2,AGI(park_CID.agi)
exten => 8303,3,Playback(conf)
exten => 8303,4,Hangup
; park channel for client GUI conferencing, hangup after 30 minutes
; create a GSM formatted audio file named "conf.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8302,1,Answer
exten => 8302,2,Playback(conf)
exten => 8302,3,Hangup
; default audio for safe harbor 2-second-after-hello message then hangup
; create a GSM formatted audio file complies with safe harbor rules
; and put it in /var/lib/asterisk/sounds then change filename below
exten => 8307,1,Answer
exten => 8307,2,Playback(vm-goodbye)
exten => 8307,3,Hangup
; this is used for recording conference calls, the client app sends the filename
; value as a callerID recordings go to /var/spool/asterisk/monitor (WAV)
exten => 8309,1,Answer
exten => 8309,2,Monitor(wav,${CALLERIDNAME})
exten => 8309,3,Wait,3600
exten => 8309,4,Hangup
; this is used for recording conference calls, the client app sends the filename
; value as a callerID recordings go to /var/spool/asterisk/monitor (GSM)
exten => 8310,1,Answer
exten => 8310,2,Monitor(gsm,${CALLERIDNAME})
exten => 8310,3,Wait,3600
exten => 8310,4,Hangup
; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL
; replace conf with the message file you want to leave
exten => 8320,1,WaitForSilence(2000,2) ; AMD got machine. leave message after recording
exten => 8320,2,Playback(conf)
exten => 8320,3,AGI(VD_amd_post.agi,${EXTEN})
exten => 8320,4,Hangup
; this is used to allow the GUI to send you directly into voicemail
; don't forget to set GUI variable $voicemail_exten to this extension
exten => 8501,1,VoicemailMain(s${CALLERIDNUM})
exten => 8501,2,Hangup
; this is used to allow the GUI to send live calls directly into voicemail
; don't forget to set GUI variable $voicemail_dump_exten to this extension
exten => _85026666666666.,1,Wait(2)
exten => _85026666666666.,2,Voicemail(${EXTEN:14})
exten => _85026666666666.,3,Hangup
; this is used for sending DTMF signals within conference calls, the client app
; sends the digits to be played in the callerID field
; sound files must be placed in /var/lib/asterisk/sounds
exten => 8500998,1,Answer
exten => 8500998,2,Playback(silence)
exten => 8500998,3,AGI(agi-dtmf.agi)
exten => 8500998,4,Hangup
; prompt recording AGI script, ID is 4321
exten => 8168,1,Answer
exten => 8168,2,AGI(agi-record_prompts.agi)
exten => 8168,3,Hangup
; playback of recorded prompts
exten => _851XXXXX,1,Answer
exten => _851XXXXX,2,Playback(${EXTEN})
exten => _851XXXXX,3,Hangup
;#### VDAD STANDARD TRANSFER ENTRIES ####
; VICIDIAL_auto_dialer transfer script for no-agent campaigns:
exten => 8364,1,Playback(sip-silence)
exten => 8364,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8364,3,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN})
exten => 8364,4,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN})
exten => 8364,5,Hangup
;#### VDAD SIP UNREGISTERED TRANSFER ENTRIES ####
;#### Use these entries IN PLACE OF the entries above if you are using SIP trunks
;#### and are not registering your provider in sip.conf
; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,Playback(sip-silence)
exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,Hangup
; VICIDIAL_auto_dialer transfer script SURVEY at beginning:
exten => 8366,1,Playback(sip-silence)
exten => 8366,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8366,3,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
exten => 8366,4,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
exten => 8366,5,Hangup
; VICIDIAL_auto_dialer transfer script Load Balance Overflow:
exten => 8367,1,Playback(sip-silence)
exten => 8367,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8367,3,AGI(agi-VDAD_LO_transfer.agi,${EXTEN})
exten => 8367,4,AGI(agi-VDAD_LO_transfer.agi,${EXTEN})
exten => 8367,5,Hangup
; VICIDIAL_auto_dialer transfer script Load Balanced:
exten => 8368,1,Playback(sip-silence)
exten => 8368,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8368,3,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8368,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8368,5,Hangup
; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
exten => 8369,1,Playback(sip-silence)
exten => 8369,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8369,3,AMD(3500|1500|300|5000|120|50|5|256)
exten => 8369,4,AGI(VD_amd.agi,${EXTEN})
exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8369,7,Hangup
; VICIDIAL auto-dial reminder script
exten => 8372,1,Playback(sip-silence)
exten => 8372,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8372,3,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,4,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,5,Hangup
manager.conf
[general]
static=yes
writeprotect=no
[globals]
IP=192.168.0.72
[default]
; # timeout invalid rules
exten => #,1,Playback(invalid) ; "Thanks for trying the demo"
exten => #,2,Hangup ; Hang them up.
exten => t,1,Goto(#,1) ; If they take too long, give up
exten => i,1,Playback(invalid) ; "That's not valid, try again"
; Extension 333 - Xlite mickyxp2 (admin agent)
exten => 333,1,Playback,transfer|skip ; "Please hold while..."
exten => 333,2,Dial,SIP/333|20|to ; Ring, 20 secs max
exten => 333,3,Voicemail,u333 ; Send to voicemail...
; Extension 444 - Xlite micky's laptop agent)
exten => 444,1,Dial,SIP/444|30|to ; Ring, 30 secs max
exten => 444,2,Voicemail,u444 ; Send to voicemail...
; Extension 555 rings both Xlite lines
exten => 555,1,Dial,SIP/444&SIP/333|30|to ; Ring, 30 secs max
exten => 555,2,Voicemail,u444 ; Send to voicemail...
; Extension 263 ring polycom extension
exten => 263,1,Dial,SIP/263|30|to ; Ring, 30 secs max
exten => 263,2,Voicemail,u263 ; Send to voicemail...
; Extension 8600 + 8601 conference rooms
exten => 8600,1,Meetme,8600
exten => 8601,1,Meetme,8601
; Give voicemail at extension 8500
exten => 8500,1,VoicemailMain
; VoicemailMain Play Next Message is (s,6)
exten => 8500,2,Goto(s,6)
;######------ START extensions.conf changes for call_log ------######
;##### This 'h' exten is VERY important for VICIDIAL usage,
;##### you will have problems if it is not in your dialplan!
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log)
exten => h,2,DeadAGI(agi://127.0.0.1:4577/VD_hangup--HVcause ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME}))
; Extension 7275551212 - Inbound local number from PRI with 10 digit delivery
exten => 7275551212,1,Ringing
exten => 7275551212,2,Wait(1)
exten => 7275551212,3,AGI(agi://127.0.0.1:4577/call_log--fullCID--${EXTEN}-----${CALLERID}-----${CALLERIDNUM}-----${CALLERIDNAME})
exten => 7275551212,4,Answer
exten => 7275551212,5,Dial,SIP/444&SIP/333|30|to
exten => 7275551212,6,Voicemail,u333
;######------ START extensions.conf changes for call_inbound ------######
; parameters for call_inbound.agi (7 fields separated by five dashes "-----"):
; 1. the extension of the phone to ring as defined in the asterisk.phones table
; 2. the phone number that was called, for the live_inbound/_log entry
; 3. a text description of the number that was called in
; 4-7. optional fields, they are also passed as fields in the GUI to web browser
exten => _010*010*010*015*8600XXX,1,Goto(default,${EXTEN:16},1)
exten => _010*010*010*015*8600XXX*.,1,Goto(default,${EXTEN:16},1)
exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
; parameters for agi-VDADcloser.agi (2 fields separated by five dashes "-----"):
; 1. the full extension formatted by VICIDIAL for internal transfers * separated
; 2. the word START to denote the beginning of the acceptance of the transfer
; inbound VICIDIAL transfer calls [can arrive through PRI T1 crossover or IAX channel]
exten => _90009.,1,Answer ; Answer the line
exten => _90009.,2,AGI(agi-VDADcloser.agi,${EXTEN}-----START)
exten => _90009.,3,Hangup
; parameters for agi-VDADcloser_inbound....agi (7 fields separated by five dashes "-----"):
; 1. the full name of the IN GROUP to be used in vicidial for the inbound call
; 2. the phone number that was called, for the log entry
; 3. the callerID or lead_id of the person that called(usually overridden)
; 4. the park extension audio file name if used
; 5. the status of the call initially(usually not used)
; 6. the list_id to insert the new lead under if it is new (and callerID available)
; 7. the phone dialing code to insert with the new lead if new (and callerID available)
; inbound VICIDIAL call with CID delivery through T1 PRI
exten => 1234,1,Ringing ; call ringing
exten => 1234,2,Wait(1) ; Wait 1 second for CID delivery from PRI
exten => 1234,3,Answer ; Answer the line
exten => 1234,4,AGI(agi-VDADcloser_inboundCID.agi,CL_GALLERIA-----7275555134-----Closer-----park----------999-----1)
exten => 1234,5,Hangup
;######------ START extensions.conf additions for agc conferences ------######
exten => 8600001,1,Meetme,8600001|q
exten => 8600002,1,Meetme,8600002|q
exten => 8600003,1,Meetme,8600003|q
exten => 8600004,1,Meetme,8600004|q
exten => 8600005,1,Meetme,8600005|q
exten => 8600006,1,Meetme,8600006|q
exten => 8600007,1,Meetme,8600007|q
exten => 8600008,1,Meetme,8600008|q
exten => 8600009,1,Meetme,8600009|q
exten => 8600010,1,Meetme,8600010|q
exten => 8600011,1,Meetme,8600011|q
exten => 8600012,1,Meetme,8600012|q
exten => 8600013,1,Meetme,8600013|q
exten => 8600014,1,Meetme,8600014|q
exten => 8600015,1,Meetme,8600015|q
exten => 8600016,1,Meetme,8600016|q
exten => 8600017,1,Meetme,8600017|q
exten => 8600018,1,Meetme,8600018|q
exten => 8600019,1,Meetme,8600019|q
exten => 8600020,1,Meetme,8600020|q
exten => 8600021,1,Meetme,8600021|q
exten => 8600022,1,Meetme,8600022|q
exten => 8600023,1,Meetme,8600023|q
exten => 8600024,1,Meetme,8600024|q
exten => 8600025,1,Meetme,8600025|q
exten => 8600026,1,Meetme,8600026|q
exten => 8600027,1,Meetme,8600027|q
exten => 8600028,1,Meetme,8600028|q
exten => 8600029,1,Meetme,8600029|q
;######------ END extensions.conf additions for agc conferences ------######
;######------ START extensions.conf changes for VD conf ------######
exten => _X48600XXX,1,MeetMeAdmin(${EXTEN:2},T,${EXTEN:0:1})
exten => _X48600XXX,2,Hangup
exten => _X38600XXX,1,MeetMeAdmin(${EXTEN:2},t,${EXTEN:0:1})
exten => _X38600XXX,2,Hangup
exten => _X28600XXX,1,MeetMeAdmin(${EXTEN:2},m,${EXTEN:0:1})
exten => _X28600XXX,2,Hangup
exten => _X18600XXX,1,MeetMeAdmin(${EXTEN:2},M,${EXTEN:0:1})
exten => _X18600XXX,2,Hangup
exten => _55558600XXX,1,MeetMeAdmin(${EXTEN:4},K)
exten => _55558600XXX,2,Hangup
exten => 8300,1,Hangup
exten => 8600051,1,Meetme,8600051
exten => 8600052,1,Meetme,8600052
exten => 8600053,1,Meetme,8600053
exten => 8600054,1,Meetme,8600054
exten => 8600055,1,Meetme,8600055
exten => 8600056,1,Meetme,8600056
exten => 8600057,1,Meetme,8600057
exten => 8600058,1,Meetme,8600058
exten => 8600059,1,Meetme,8600059
exten => 8600060,1,Meetme,8600060
exten => 8600061,1,Meetme,8600061
exten => 8600062,1,Meetme,8600062
exten => 8600063,1,Meetme,8600063
exten => 8600064,1,Meetme,8600064
exten => 8600065,1,Meetme,8600065
exten => 8600066,1,Meetme,8600066
exten => 8600067,1,Meetme,8600067
exten => 8600068,1,Meetme,8600068
exten => 8600069,1,Meetme,8600069
exten => 8600070,1,Meetme,8600070
exten => 8600071,1,Meetme,8600071
exten => 8600072,1,Meetme,8600072
exten => 8600073,1,Meetme,8600073
exten => 8600074,1,Meetme,8600074
exten => 8600075,1,Meetme,8600075
exten => 8600076,1,Meetme,8600076
exten => 8600077,1,Meetme,8600077
exten => 8600078,1,Meetme,8600078
exten => 8600079,1,Meetme,8600079
exten => 8600080,1,Meetme,8600080
exten => 8600081,1,Meetme,8600081
exten => 8600082,1,Meetme,8600082
exten => 8600083,1,Meetme,8600083
exten => 8600084,1,Meetme,8600084
exten => 8600085,1,Meetme,8600085
exten => 8600086,1,Meetme,8600086
exten => 8600087,1,Meetme,8600087
exten => 8600088,1,Meetme,8600088
exten => 8600089,1,Meetme,8600089
exten => 8600090,1,Meetme,8600090
exten => 8600091,1,Meetme,8600091
exten => 8600092,1,Meetme,8600092
exten => 8600093,1,Meetme,8600093
exten => 8600094,1,Meetme,8600094
exten => 8600095,1,Meetme,8600095
exten => 8600096,1,Meetme,8600096
exten => 8600097,1,Meetme,8600097
exten => 8600098,1,Meetme,8600098
exten => 8600099,1,Meetme,8600099
exten => 8600100,1,Meetme,8600100
exten => 8600101,1,Meetme,8600101
exten => 8600102,1,Meetme,8600102
exten => 8600103,1,Meetme,8600103
exten => 8600104,1,Meetme,8600104
exten => 8600105,1,Meetme,8600105
exten => 8600106,1,Meetme,8600106
exten => 8600107,1,Meetme,8600107
exten => 8600108,1,Meetme,8600108
exten => 8600109,1,Meetme,8600109
exten => 8600110,1,Meetme,8600110
exten => 8600111,1,Meetme,8600111
exten => 8600112,1,Meetme,8600112
exten => 8600113,1,Meetme,8600113
exten => 8600114,1,Meetme,8600114
exten => 8600115,1,Meetme,8600115
exten => 8600116,1,Meetme,8600116
exten => 8600117,1,Meetme,8600117
exten => 8600118,1,Meetme,8600118
exten => 8600119,1,Meetme,8600119
exten => 8600120,1,Meetme,8600120
exten => 8600121,1,Meetme,8600121
exten => 8600122,1,Meetme,8600122
exten => 8600123,1,Meetme,8600123
exten => 8600124,1,Meetme,8600124
exten => 8600125,1,Meetme,8600125
exten => 8600126,1,Meetme,8600126
exten => 8600127,1,Meetme,8600127
exten => 8600128,1,Meetme,8600128
exten => 8600129,1,Meetme,8600129
exten => 8600130,1,Meetme,8600130
exten => 8600131,1,Meetme,8600131
exten => 8600132,1,Meetme,8600132
exten => 8600133,1,Meetme,8600133
exten => 8600134,1,Meetme,8600134
exten => 8600135,1,Meetme,8600135
exten => 8600136,1,Meetme,8600136
exten => 8600137,1,Meetme,8600137
exten => 8600138,1,Meetme,8600138
exten => 8600139,1,Meetme,8600139
exten => 8600140,1,Meetme,8600140
exten => 8600141,1,Meetme,8600141
exten => 8600142,1,Meetme,8600142
exten => 8600143,1,Meetme,8600143
exten => 8600144,1,Meetme,8600144
exten => 8600145,1,Meetme,8600145
exten => 8600146,1,Meetme,8600146
exten => 8600147,1,Meetme,8600147
exten => 8600148,1,Meetme,8600148
exten => 8600149,1,Meetme,8600149
exten => 8600150,1,Meetme,8600150
exten => 8600151,1,Meetme,8600151
exten => 8600152,1,Meetme,8600152
exten => 8600153,1,Meetme,8600153
exten => 8600154,1,Meetme,8600154
exten => 8600155,1,Meetme,8600155
exten => 8600156,1,Meetme,8600156
exten => 8600157,1,Meetme,8600157
exten => 8600158,1,Meetme,8600158
exten => 8600159,1,Meetme,8600159
exten => 8600160,1,Meetme,8600160
exten => 8600161,1,Meetme,8600161
exten => 8600162,1,Meetme,8600162
exten => 8600163,1,Meetme,8600163
exten => 8600164,1,Meetme,8600164
exten => 8600165,1,Meetme,8600165
exten => 8600166,1,Meetme,8600166
exten => 8600167,1,Meetme,8600167
exten => 8600168,1,Meetme,8600168
exten => 8600169,1,Meetme,8600169
exten => 8600170,1,Meetme,8600170
exten => 8600171,1,Meetme,8600171
exten => 8600172,1,Meetme,8600172
exten => 8600173,1,Meetme,8600173
exten => 8600174,1,Meetme,8600174
exten => 8600175,1,Meetme,8600175
exten => 8600176,1,Meetme,8600176
exten => 8600177,1,Meetme,8600177
exten => 8600178,1,Meetme,8600178
exten => 8600179,1,Meetme,8600179
exten => 8600180,1,Meetme,8600180
exten => 8600181,1,Meetme,8600181
exten => 8600182,1,Meetme,8600182
exten => 8600183,1,Meetme,8600183
exten => 8600184,1,Meetme,8600184
exten => 8600185,1,Meetme,8600185
exten => 8600186,1,Meetme,8600186
exten => 8600187,1,Meetme,8600187
exten => 8600188,1,Meetme,8600188
exten => 8600189,1,Meetme,8600189
exten => 8600190,1,Meetme,8600190
exten => 8600191,1,Meetme,8600191
exten => 8600192,1,Meetme,8600192
exten => 8600193,1,Meetme,8600193
exten => 8600194,1,Meetme,8600194
exten => 8600195,1,Meetme,8600195
exten => 8600196,1,Meetme,8600196
exten => 8600197,1,Meetme,8600197
exten => 8600198,1,Meetme,8600198
exten => 8600199,1,Meetme,8600199
exten => 8600200,1,Meetme,8600200
; quiet entry and leaving conferences for VICIDIAL
exten => _78600XXX,1,Meetme,${EXTEN:1}|q
; quiet monitor extensions for meetme rooms (for room managers)
exten => _68600XXX,1,Meetme,${EXTEN:1}|mq
;######------ END extensions.conf changes for VD conf ------######
;######------ START extensions.conf other additions ------######
; park channel for client GUI parking, hangup after 30 minutes
; create a GSM formatted audio file named "park.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8301,1,Answer
exten => 8301,2,AGI(park_CID.agi)
exten => 8301,3,Playback(park)
exten => 8301,4,Hangup
exten => 8303,1,Answer
exten => 8303,2,AGI(park_CID.agi)
exten => 8303,3,Playback(conf)
exten => 8303,4,Hangup
; park channel for client GUI conferencing, hangup after 30 minutes
; create a GSM formatted audio file named "conf.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8302,1,Answer
exten => 8302,2,Playback(conf)
exten => 8302,3,Hangup
; default audio for safe harbor 2-second-after-hello message then hangup
; create a GSM formatted audio file complies with safe harbor rules
; and put it in /var/lib/asterisk/sounds then change filename below
exten => 8307,1,Answer
exten => 8307,2,Playback(vm-goodbye)
exten => 8307,3,Hangup
; this is used for recording conference calls, the client app sends the filename
; value as a callerID recordings go to /var/spool/asterisk/monitor (WAV)
exten => 8309,1,Answer
exten => 8309,2,Monitor(wav,${CALLERIDNAME})
exten => 8309,3,Wait,3600
exten => 8309,4,Hangup
; this is used for recording conference calls, the client app sends the filename
; value as a callerID recordings go to /var/spool/asterisk/monitor (GSM)
exten => 8310,1,Answer
exten => 8310,2,Monitor(gsm,${CALLERIDNAME})
exten => 8310,3,Wait,3600
exten => 8310,4,Hangup
; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL
; replace conf with the message file you want to leave
exten => 8320,1,WaitForSilence(2000,2) ; AMD got machine. leave message after recording
exten => 8320,2,Playback(conf)
exten => 8320,3,AGI(VD_amd_post.agi,${EXTEN})
exten => 8320,4,Hangup
; this is used to allow the GUI to send you directly into voicemail
; don't forget to set GUI variable $voicemail_exten to this extension
exten => 8501,1,VoicemailMain(s${CALLERIDNUM})
exten => 8501,2,Hangup
; this is used to allow the GUI to send live calls directly into voicemail
; don't forget to set GUI variable $voicemail_dump_exten to this extension
exten => _85026666666666.,1,Wait(2)
exten => _85026666666666.,2,Voicemail(${EXTEN:14})
exten => _85026666666666.,3,Hangup
; this is used for sending DTMF signals within conference calls, the client app
; sends the digits to be played in the callerID field
; sound files must be placed in /var/lib/asterisk/sounds
exten => 8500998,1,Answer
exten => 8500998,2,Playback(silence)
exten => 8500998,3,AGI(agi-dtmf.agi)
exten => 8500998,4,Hangup
; prompt recording AGI script, ID is 4321
exten => 8168,1,Answer
exten => 8168,2,AGI(agi-record_prompts.agi)
exten => 8168,3,Hangup
; playback of recorded prompts
exten => _851XXXXX,1,Answer
exten => _851XXXXX,2,Playback(${EXTEN})
exten => _851XXXXX,3,Hangup
;#### VDAD STANDARD TRANSFER ENTRIES ####
; VICIDIAL_auto_dialer transfer script for no-agent campaigns:
exten => 8364,1,Playback(sip-silence)
exten => 8364,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8364,3,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN})
exten => 8364,4,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN})
exten => 8364,5,Hangup
;#### VDAD SIP UNREGISTERED TRANSFER ENTRIES ####
;#### Use these entries IN PLACE OF the entries above if you are using SIP trunks
;#### and are not registering your provider in sip.conf
; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,Playback(sip-silence)
exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,Hangup
; VICIDIAL_auto_dialer transfer script SURVEY at beginning:
exten => 8366,1,Playback(sip-silence)
exten => 8366,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8366,3,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
exten => 8366,4,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
exten => 8366,5,Hangup
; VICIDIAL_auto_dialer transfer script Load Balance Overflow:
exten => 8367,1,Playback(sip-silence)
exten => 8367,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8367,3,AGI(agi-VDAD_LO_transfer.agi,${EXTEN})
exten => 8367,4,AGI(agi-VDAD_LO_transfer.agi,${EXTEN})
exten => 8367,5,Hangup
; VICIDIAL_auto_dialer transfer script Load Balanced:
exten => 8368,1,Playback(sip-silence)
exten => 8368,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8368,3,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8368,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8368,5,Hangup
; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
exten => 8369,1,Playback(sip-silence)
exten => 8369,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8369,3,AMD(3500|1500|300|5000|120|50|5|256)
exten => 8369,4,AGI(VD_amd.agi,${EXTEN})
exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8369,7,Hangup
; VICIDIAL auto-dial reminder script
exten => 8372,1,Playback(sip-silence)
exten => 8372,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8372,3,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,4,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,5,Hangup
meetme.conf:
;***************** Meetme configuration ******************
[rooms]
conf => 8600
conf => 8601,1234
conf => 8600001
conf => 8600002
conf => 8600003
conf => 8600004
conf => 8600005
conf => 8600006
conf => 8600007
conf => 8600008
conf => 8600009
conf => 8600010
conf => 8600011
conf => 8600012
conf => 8600013
conf => 8600014
conf => 8600015
conf => 8600016
conf => 8600017
conf => 8600018
conf => 8600019
conf => 8600020
conf => 8600021
conf => 8600022
conf => 8600023
conf => 8600024
conf => 8600025
conf => 8600026
conf => 8600027
conf => 8600028
conf => 8600029
conf => 8600051
conf => 8600052
conf => 8600053
conf => 8600054
conf => 8600055
conf => 8600056
conf => 8600057
conf => 8600058
conf => 8600059
conf => 8600060
conf => 8600061
conf => 8600062
conf => 8600063
conf => 8600064
conf => 8600065
conf => 8600066
conf => 8600067
conf => 8600068
conf => 8600069
conf => 8600070
conf => 8600071
conf => 8600072
conf => 8600073
conf => 8600074
conf => 8600075
conf => 8600076
conf => 8600077
conf => 8600078
conf => 8600079
conf => 8600080
conf => 8600081
conf => 8600082
conf => 8600083
conf => 8600084
conf => 8600085
conf => 8600086
conf => 8600087
conf => 8600088
conf => 8600089
conf => 8600090
conf => 8600091
conf => 8600092
conf => 8600093
conf => 8600094
conf => 8600095
conf => 8600096
conf => 8600097
conf => 8600098
conf => 8600099
conf => 8600100
conf => 8600101
conf => 8600102
conf => 8600103
conf => 8600104
conf => 8600105
conf => 8600106
conf => 8600107
conf => 8600108
conf => 8600109
conf => 8600110
conf => 8600111
conf => 8600112
conf => 8600113
conf => 8600114
conf => 8600115
conf => 8600116
conf => 8600117
conf => 8600118
conf => 8600119
conf => 8600120
conf => 8600121
conf => 8600122
conf => 8600123
conf => 8600124
conf => 8600125
conf => 8600126
conf => 8600127
conf => 8600128
conf => 8600129
conf => 8600130
conf => 8600131
conf => 8600132
conf => 8600133
conf => 8600134
conf => 8600135
conf => 8600136
conf => 8600137
conf => 8600138
conf => 8600139
conf => 8600140
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;******************* END OF FILE *******************
Working only with SIP softphones
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
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Working only with SIP softphones
by mkaufmaWork » Tue Jul 31, 2007 8:43 am
- mkaufmaWork
- Posts: 6
- Joined: Tue Jul 31, 2007 8:19 am
by Op3r » Tue Jul 31, 2007 8:48 am
I dont quite get what you are trying to do.
Im thinking that you are using the trying to call the extension. check your extensions.conf for the dial prefix
Im thinking that you are using the trying to call the extension. check your extensions.conf for the dial prefix
Get paid for US outbound Toll Free calls. PM me.
- Op3r
- Posts: 1432
- Joined: Wed Jun 07, 2006 7:53 pm
- Location: Manila
I'm trying to create a SIP softphone campain:
by mkaufmaWork » Wed Aug 01, 2007 4:13 am
Thanks for the reply.
I'm trying to create a campain where one SIP softphone (agent) calls a list of SIP softphones using VICIDIAL.
I also suspect the problem is with extensions.conf but I have no idea on how to solve it
I'm trying to create a campain where one SIP softphone (agent) calls a list of SIP softphones using VICIDIAL.
I also suspect the problem is with extensions.conf but I have no idea on how to solve it
- mkaufmaWork
- Posts: 6
- Joined: Tue Jul 31, 2007 8:19 am
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