Hi all,
I want that my vicidial automatically calls back to customers whose calls are dropped. It is possible manually, but I want this process to be automated. Please anyone help/guide me to accomplish my task.
Automatic Call-back Dropped Calls
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
4 posts
• Page 1 of 1
Automatic Call-back Dropped Calls
by shan » Mon Jan 08, 2018 4:05 am
ViciBox v.7.0.3-160505
kernel: 4.1.20-11-default
Asterisk 11.22.0-vici
svn, version 1.8.10 (r1615264)
openSUSE Leap 42.1 (x86_64)"
architecture: x86_64
Dahdi 2.11.1
libpri.so.1.4
Vicidial VERSION: 2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
kernel: 4.1.20-11-default
Asterisk 11.22.0-vici
svn, version 1.8.10 (r1615264)
openSUSE Leap 42.1 (x86_64)"
architecture: x86_64
Dahdi 2.11.1
libpri.so.1.4
Vicidial VERSION: 2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
- shan
- Posts: 38
- Joined: Tue Sep 12, 2017 11:53 pm
Re: Automatic Call-back Dropped Calls
by covarrubiasgg » Mon Jan 08, 2018 2:51 pm
Check Lead Recycling on your campaig settings, you will find more info in the Manager's Manual
- covarrubiasgg
- Posts: 420
- Joined: Thu Jun 10, 2010 10:20 am
- Location: Tijuana, Mexico
Re: Automatic Call-back Dropped Calls
by shan » Wed Jan 10, 2018 6:05 am
I am talking about how to automized this all process, which actually extracts all inbound CDRs of dropped calls only, and calls them back.
ViciBox v.7.0.3-160505
kernel: 4.1.20-11-default
Asterisk 11.22.0-vici
svn, version 1.8.10 (r1615264)
openSUSE Leap 42.1 (x86_64)"
architecture: x86_64
Dahdi 2.11.1
libpri.so.1.4
Vicidial VERSION: 2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
kernel: 4.1.20-11-default
Asterisk 11.22.0-vici
svn, version 1.8.10 (r1615264)
openSUSE Leap 42.1 (x86_64)"
architecture: x86_64
Dahdi 2.11.1
libpri.so.1.4
Vicidial VERSION: 2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
- shan
- Posts: 38
- Joined: Tue Sep 12, 2017 11:53 pm
Re: Automatic Call-back Dropped Calls
by blackbird2306 » Wed Jan 10, 2018 12:29 pm
How about this:
http://vicidial.org/VICIDIALforum/viewtopic.php?t=37503
http://vicidial.org/VICIDIALforum/viewtopic.php?t=37503
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
- blackbird2306
- Posts: 409
- Joined: Mon Jun 23, 2014 5:31 pm
4 posts
• Page 1 of 1
Who is online
Users browsing this forum: Google [Bot] and 114 guests