Lead Filter Questions

[chasejordan1]

I am using lead filter for when we drop a VM, we don't want that number to be called for at least 14 days so I set up this lead filter - ( ( (status='AL') and (last_local_call_time < CONCAT(DATE_ADD(CURDATE(), INTERVAL -14 DAY),' ',CURTIME()) ) ) or (status != 'AL') )

My question is do I have to have the "AL" set as a dial status? If I so will the "AL" leads get reset when I reset the list or does the lead filter "filter" them automatically per above regardless of when the list is reset?





Single Server
VERSION: 2.14-643a
BUILD: 171126-1413
SVN VERSION: 2861
ASTERISK VERSION: 11.25.3-vici

[mflorell]

Yes, you would need to put AL as a dial status. Filters do not reset anything, all they do is further limit what is to be dialed.