vicidial.org

by **enjay** » Thu Aug 16, 2007 4:04 pm

Why would VDXL show up in the 'Closer' column within vicidial_xfer_log?

by **mflorell** » Thu Aug 16, 2007 8:17 pm

That's VICIDIAL's way of saying the call never made it to a closer.

It's a default code used instead of leaving it NULL

by **enjay** » Fri Aug 17, 2007 12:49 pm

What are some of the reasons behind this?

Call Dropped?

by **mflorell** » Sat Aug 18, 2007 9:59 am

It is almost always customer-hangup call dropped, but if you have a lower drop timeout it can also be your system hanging up on the customer.

VDXL