Is there a way to find out what calls were blind transferred, and by which agent and phone number ?
I cannot find any records in Select * from asterisk.user_call_log.
VERSION: 2.14-661a
BUILD: 180222-0017
Blind transfer stats
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Blind transfer stats
by areon » Wed May 23, 2018 11:25 am
Last edited by areon on Wed May 23, 2018 1:30 pm, edited 1 time in total.
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Re: Blind transfer stas
by mflorell » Wed May 23, 2018 12:18 pm
There are several methods of blind transfer, could you provide more detail on exactly how you are blind transferring calls?
As for most blind transfers, since no new phone call is being made, they will not show up in the user call log, only consultative transfer phone calls will show up there. If you want to log blind external transfers, we usually recommend routing those calls through the defaultlog context through a special dialplan entry.
As for most blind transfers, since no new phone call is being made, they will not show up in the user call log, only consultative transfer phone calls will show up there. If you want to log blind external transfers, we usually recommend routing those calls through the defaultlog context through a special dialplan entry.
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