Problem in my vicidial Pls. help

[reland02]

Hi,

I have a problem, I installed vicidial success with no problem I used it for the past 2 months with my campaign, but suddently yesterday in the middle of live call my server hangs with no reasons. I reboot the server try to log in again the agents to monitor their calls from Time On VDAD(per campaign) I got error.


DIAL LEVEL: 1.8 TRUNK SHORT/FILL: 0 / 0 FILTER: NONE TIME: 2007-08-18 11:05:24
DIALABLE LEADS: 774 CALLS TODAY: 3245 AVG AGENTS: 12.8 DIAL METHOD: RATIO
HOPPER LEVEL: 5 DROPPED / ANSWERED: 33 / 855 DL DIFF: 3.6 STATUSES: QUEUE, INCALL, U, CALLBK, DROP, NA, N, A, B, NEW
LEADS IN HOPPER: 153 DROPPED PERCENT: 3.86% DIFF: 28.13% ORDER: DOWN
+ VIEW MORE SETTINGS VIEW USER GROUP SHOW AGENT NAME HIDE SERVER INFO

7 calls being placed 7 calls ringing 0 calls waiting for agents
Warning: mysql_num_rows(): supplied argument is not a valid MySQL result resource in /var/www/vicidial/AST_timeonVDADall.php on line 609
NO AGENTS ON CALLS


Is their any solution to resolve my problem. thanks

[mflorell]

Could be many problems, first check you disk usage "df -k" and make sure it's not 100%

Then you should run a myisamchk on your database to repair it(make sure MySQL is not on when you do this.)

[reland02]

Hi Matt,


Thanks for the tip, I will try your suggestions