Error 401 from Vicidial server

[Papers]

VICIdial Version : 2.14-639a
BUILD:171028-0913

Hi

I am novice in Asterix /freepbx. Our Vicidial server Conects to a FreeSwitch since our carrier line is ISDN. The outbound calls are going thru with no issue. However inbound calls come in ok through the FreeSwitch but they bounce at from Vicidial Server with SIP error 401: UNAUTHORIZED. Any suggestion to resolve this will be greately welcome.

Hope the log bellow helps(From FreeSwitch)

Code: Select all

44    f626c250-eb06-45ef-acb5-5ade8b20c047 2018-08-19 03:51:22.346551 [DEBUG] switch_core_state_machine.c:710 (sofia/external/77969999@10.255.113.15) State DESTROY going to sleep
45    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [NOTICE] switch_channel.c:1104 New Channel sofia/external/77969999@10.255.113.15 [1d520866-1ee6-4f79-a57f-c9aa44333659]
46    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_state_machine.c:543 (sofia/external/77969999@10.255.113.15) Running State Change CS_NEW
47    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] sofia.c:9456 sofia/external/77969999@10.255.113.15 receiving invite from 10.255.113.15:59650 version: 1.6.9 64bit
48    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] sofia.c:6933 Channel sofia/external/77969999@10.255.113.15 entering state [received][100]
49    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] sofia.c:6943 Remote SDP:
50    1d520866-1ee6-4f79-a57f-c9aa44333659 v=0
51    1d520866-1ee6-4f79-a57f-c9aa44333659 o=CiscoSystemsSIP-GW-UserAgent 8878 5234 IN IP4 10.255.113.15
52    1d520866-1ee6-4f79-a57f-c9aa44333659 s=SIP Call
53    1d520866-1ee6-4f79-a57f-c9aa44333659 c=IN IP4 10.255.113.15
54    1d520866-1ee6-4f79-a57f-c9aa44333659 t=0 0
55    1d520866-1ee6-4f79-a57f-c9aa44333659 m=audio 16742 RTP/AVP 8 18 101
56    1d520866-1ee6-4f79-a57f-c9aa44333659 c=IN IP4 10.255.113.15
57    1d520866-1ee6-4f79-a57f-c9aa44333659 a=rtpmap:8 PCMA/8000
58    1d520866-1ee6-4f79-a57f-c9aa44333659 a=rtpmap:18 G729/8000
59    1d520866-1ee6-4f79-a57f-c9aa44333659 a=fmtp:18 annexb=no
60    1d520866-1ee6-4f79-a57f-c9aa44333659 a=rtpmap:101 telephone-event/8000
61    1d520866-1ee6-4f79-a57f-c9aa44333659 a=fmtp:101 0-16
62    1d520866-1ee6-4f79-a57f-c9aa44333659
63    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:3874 Activate Buggy RFC2833 Mode!
64    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4365 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[G722:9:8000:20:64000:1]
65    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4365 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]
66    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4420 Audio Codec Compare [PCMA:8:8000:20:64000:1] ++++ is saved as a match
67    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4365 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[GSM:3:8000:20:13200:1]
68    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4365 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[G729:18:8000:20:8000:1]
69    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4365 Audio Codec Compare [G729:18:8000:20:8000:1]/[G722:9:8000:20:64000:1]
70    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4365 Audio Codec Compare [G729:18:8000:20:8000:1]/[PCMA:8:8000:20:64000:1]
71    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4365 Audio Codec Compare [G729:18:8000:20:8000:1]/[GSM:3:8000:20:13200:1]
72    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4365 Audio Codec Compare [G729:18:8000:20:8000:1]/[G729:18:8000:20:8000:1]
73    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4420 Audio Codec Compare [G729:18:8000:20:8000:1] ++++ is saved as a match
74    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4281 Set telephone-event payload to 101@8000
75    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:3091 Set Codec sofia/external/77969999@10.255.113.15 PCMA/8000 20 ms 160 samples 64000 bits 1 channels
76    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_codec.c:111 sofia/external/77969999@10.255.113.15 Original read codec set to PCMA:8
77    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4634 Set telephone-event payload to 101@8000
78    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_media.c:4693 sofia/external/77969999@10.255.113.15 Set 2833 dtmf send payload to 101 recv payload to 101
79    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] sofia.c:7332 (sofia/external/77969999@10.255.113.15) State Change CS_NEW -> CS_INIT
80    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_state_machine.c:562 (sofia/external/77969999@10.255.113.15) State NEW
81    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_state_machine.c:543 (sofia/external/77969999@10.255.113.15) Running State Change CS_INIT
82    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_state_machine.c:586 (sofia/external/77969999@10.255.113.15) State INIT
83    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] mod_sofia.c:89 sofia/external/77969999@10.255.113.15 SOFIA INIT
84    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_state_machine.c:40 sofia/external/77969999@10.255.113.15 Standard INIT
85    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_state_machine.c:48 (sofia/external/77969999@10.255.113.15) State Change CS_INIT -> CS_ROUTING
86    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_state_machine.c:586 (sofia/external/77969999@10.255.113.15) State INIT going to sleep
87    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_state_machine.c:543 (sofia/external/77969999@10.255.113.15) Running State Change CS_ROUTING
88    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_channel.c:2249 (sofia/external/77969999@10.255.113.15) Callstate Change DOWN -> RINGING
89    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] switch_core_state_machine.c:602 (sofia/external/77969999@10.255.113.15) State ROUTING
90    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:34.966529 [DEBUG] mod_sofia.c:142 sofia/external/77969999@10.255.113.15 SOFIA ROUTING
91    2018-08-19 04:21:34.966529 [ERR] mod_xml_radius.c:933 Result of true match: 169.255.80.71 == ^169\.255\.80\.67
92    2018-08-19 04:21:35.446558 [INFO] mod_xml_radius.c:986 mod_xml_radius: Accounting Start success
93    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:236 sofia/external/77969999@10.255.113.15 Standard ROUTING
94    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [INFO] mod_dialplan_xml.c:637 Processing 77969999 <77969999>->1305 in context public
95    2018-08-19 04:21:35.446558 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f1be80da850 Connected.
96    2018-08-19 04:21:35.446558 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f1be80da850 released.
97    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 parsing [public->BTC-Interconnect-Test] continue=false
98    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Regex (FAIL) [BTC-Interconnect-Test] destination_number(1305) =~ /^00267(3958111)$/ break=on-false
99    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 parsing [public->BTC_E1.267] continue=false
100    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Regex (FAIL) [BTC_E1.267] destination_number(1305) =~ /^(267\d{7})$/ break=on-false
101    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 parsing [public->BTC_E1.27] continue=false
102    2018-08-19 04:21:35.446558 [ERR] switch_regex.c:104 COMPILE ERROR: 2 [nothing to repeat][^(+27\d{9})$]
103    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Regex (FAIL) [BTC_E1.27] destination_number(1305) =~ /^(+27\d{9})$/ break=on-false
104    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 parsing [public->3907893] continue=false
105    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Regex (FAIL) [3907893] destination_number(1305) =~ /^(3907893)$/ break=on-false
106    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 parsing [public->3907894] continue=false
107    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Regex (FAIL) [3907894] destination_number(1305) =~ /^(3907894)$/ break=on-false
108    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 parsing [public->3956992] continue=false
109    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Regex (FAIL) [3956992] destination_number(1305) =~ /^(3956992)$/ break=on-false
110    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 parsing [public->BTC_E1.267d8] continue=false
111    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Regex (FAIL) [BTC_E1.267d8] destination_number(1305) =~ /^(267\d{8})$/ break=on-false
112    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 parsing [public->BTC-Interconnect-Test-Inbound] continue=false
113    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Regex (FAIL) [BTC-Interconnect-Test-Inbound] destination_number(1305) =~ /^(79117000)$/ break=on-false
114    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 parsing [public->Call_Center_test] continue=false
115    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Regex (PASS) [Call_Center_test] destination_number(1305) =~ /^(13[0-3][0-9])$/ break=on-false
116    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Action set(call_direction=inbound)
117    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Action set(domain_uuid=f6a138b0-93b8-4741-a1c2-56a4e0119b43)
118    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Action set(domain_name=169.255.80.71)
119    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Action set(domain=169.255.80.71)
120    1d520866-1ee6-4f79-a57f-c9aa44333659 Dialplan: sofia/external/77969999@10.255.113.15 Action bridge(sofia/external/1305@169.255.80.87)
121    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:286 (sofia/external/77969999@10.255.113.15) State Change CS_ROUTING -> CS_EXECUTE
122    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:602 (sofia/external/77969999@10.255.113.15) State ROUTING going to sleep
123    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:543 (sofia/external/77969999@10.255.113.15) Running State Change CS_EXECUTE
124    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:609 (sofia/external/77969999@10.255.113.15) State EXECUTE
125    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] mod_sofia.c:197 sofia/external/77969999@10.255.113.15 SOFIA EXECUTE
126    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:328 sofia/external/77969999@10.255.113.15 Standard EXECUTE
127    1d520866-1ee6-4f79-a57f-c9aa44333659 EXECUTE sofia/external/77969999@10.255.113.15 set(call_direction=inbound)
128    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] mod_dptools.c:1519 SET sofia/external/77969999@10.255.113.15 [call_direction]=[inbound]
129    1d520866-1ee6-4f79-a57f-c9aa44333659 EXECUTE sofia/external/77969999@10.255.113.15 set(domain_uuid=f6a138b0-93b8-4741-a1c2-56a4e0119b43)
130    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] mod_dptools.c:1519 SET sofia/external/77969999@10.255.113.15 [domain_uuid]=[f6a138b0-93b8-4741-a1c2-56a4e0119b43]
131    1d520866-1ee6-4f79-a57f-c9aa44333659 EXECUTE sofia/external/77969999@10.255.113.15 set(domain_name=169.255.80.71)
132    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] mod_dptools.c:1519 SET sofia/external/77969999@10.255.113.15 [domain_name]=[169.255.80.71]
133    1d520866-1ee6-4f79-a57f-c9aa44333659 EXECUTE sofia/external/77969999@10.255.113.15 set(domain=169.255.80.71)
134    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] mod_dptools.c:1519 SET sofia/external/77969999@10.255.113.15 [domain]=[169.255.80.71]
135    1d520866-1ee6-4f79-a57f-c9aa44333659 EXECUTE sofia/external/77969999@10.255.113.15 bridge(sofia/external/1305@169.255.80.87)
136    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.446558 [DEBUG] switch_ivr_originate.c:2127 Parsing global variables
137    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [NOTICE] switch_channel.c:1104 New Channel sofia/external/1305@169.255.80.87 [ec0681e7-da94-482a-a33d-40e30b81124e]
138    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] mod_sofia.c:4757 (sofia/external/1305@169.255.80.87) State Change CS_NEW -> CS_INIT
139    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:543 (sofia/external/1305@169.255.80.87) Running State Change CS_INIT
140    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:586 (sofia/external/1305@169.255.80.87) State INIT
141    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] mod_sofia.c:89 sofia/external/1305@169.255.80.87 SOFIA INIT
142    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] sofia_glue.c:1257 sofia/external/1305@169.255.80.87 sending invite version: 1.6.9 64bit
143    ec0681e7-da94-482a-a33d-40e30b81124e Local SDP:
144    ec0681e7-da94-482a-a33d-40e30b81124e v=0
145    ec0681e7-da94-482a-a33d-40e30b81124e o=FreeSWITCH 1534628893 1534628894 IN IP4 169.255.80.71
146    ec0681e7-da94-482a-a33d-40e30b81124e s=FreeSWITCH
147    ec0681e7-da94-482a-a33d-40e30b81124e c=IN IP4 169.255.80.71
148    ec0681e7-da94-482a-a33d-40e30b81124e t=0 0
149    ec0681e7-da94-482a-a33d-40e30b81124e m=audio 16402 RTP/AVP 8 3 18 101 13
150    ec0681e7-da94-482a-a33d-40e30b81124e a=rtpmap:8 PCMA/8000
151    ec0681e7-da94-482a-a33d-40e30b81124e a=rtpmap:3 GSM/8000
152    ec0681e7-da94-482a-a33d-40e30b81124e a=rtpmap:18 G729/8000
153    ec0681e7-da94-482a-a33d-40e30b81124e a=rtpmap:101 telephone-event/8000
154    ec0681e7-da94-482a-a33d-40e30b81124e a=fmtp:101 0-16
155    ec0681e7-da94-482a-a33d-40e30b81124e a=rtpmap:13 CN/8000
156    ec0681e7-da94-482a-a33d-40e30b81124e a=ptime:20
157    ec0681e7-da94-482a-a33d-40e30b81124e a=sendrecv
158    ec0681e7-da94-482a-a33d-40e30b81124e
159    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:40 sofia/external/1305@169.255.80.87 Standard INIT
160    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:48 (sofia/external/1305@169.255.80.87) State Change CS_INIT -> CS_ROUTING
161    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:586 (sofia/external/1305@169.255.80.87) State INIT going to sleep
162    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:543 (sofia/external/1305@169.255.80.87) Running State Change CS_ROUTING
163    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] sofia.c:6933 Channel sofia/external/1305@169.255.80.87 entering state [calling][0]
164    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] switch_core_state_machine.c:602 (sofia/external/1305@169.255.80.87) State ROUTING
165    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] mod_sofia.c:142 sofia/external/1305@169.255.80.87 SOFIA ROUTING
166    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.446558 [DEBUG] switch_ivr_originate.c:67 (sofia/external/1305@169.255.80.87) State Change CS_ROUTING -> CS_CONSUME_MEDIA
167    2018-08-19 04:21:35.446558 [ERR] mod_xml_radius.c:933 Result of true match: 169.255.80.87 == ^169\.255\.80\.67
168    2018-08-19 04:21:35.926550 [INFO] mod_xml_radius.c:986 mod_xml_radius: Accounting Start success
169    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:602 (sofia/external/1305@169.255.80.87) State ROUTING going to sleep
170    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:543 (sofia/external/1305@169.255.80.87) Running State Change CS_CONSUME_MEDIA
171    2018-08-19 04:21:35.926550 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f1be80da850 Connected.
172    2018-08-19 04:21:35.926550 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f1be80da850 released.
173    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [ERR] sofia_reg.c:2610 Cannot locate any authentication credentials to complete an authentication request for realm "asterisk"
174    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [NOTICE] sofia_reg.c:2633 Hangup sofia/external/1305@169.255.80.87 [CS_CONSUME_MEDIA] [MANDATORY_IE_MISSING]
175    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:621 (sofia/external/1305@169.255.80.87) State CONSUME_MEDIA
176    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:621 (sofia/external/1305@169.255.80.87) State CONSUME_MEDIA going to sleep
177    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:543 (sofia/external/1305@169.255.80.87) Running State Change CS_HANGUP
178    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:809 (sofia/external/1305@169.255.80.87) Callstate Change DOWN -> HANGUP
179    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:811 (sofia/external/1305@169.255.80.87) State HANGUP
180    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] mod_sofia.c:437 Channel sofia/external/1305@169.255.80.87 hanging up, cause: MANDATORY_IE_MISSING
181    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] mod_sofia.c:501 Sending CANCEL to sofia/external/1305@169.255.80.87
182    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:60 sofia/external/1305@169.255.80.87 Standard HANGUP, cause: MANDATORY_IE_MISSING
183    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:811 (sofia/external/1305@169.255.80.87) State HANGUP going to sleep
184    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:578 (sofia/external/1305@169.255.80.87) State Change CS_HANGUP -> CS_REPORTING
185    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.926550 [DEBUG] switch_core_state_machine.c:543 (sofia/external/1305@169.255.80.87) Running State Change CS_REPORTING
186    ec0681e7-da94-482a-a33d-40e30b81124e 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:897 (sofia/external/1305@169.255.80.87) State REPORTING
187    2018-08-19 04:21:35.966498 [ERR] mod_xml_radius.c:933 Result of true match: 169.255.80.87 == ^169\.255\.80\.67
188    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_ivr_originate.c:3750 Originate Resulted in Error Cause: 96 [MANDATORY_IE_MISSING]
189    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [INFO] mod_dptools.c:3401 Originate Failed. Cause: MANDATORY_IE_MISSING
190    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [NOTICE] switch_channel.c:4820 Hangup sofia/external/77969999@10.255.113.15 [CS_EXECUTE] [MANDATORY_IE_MISSING]
191    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_session.c:2797 sofia/external/77969999@10.255.113.15 skip receive message [APPLICATION_EXEC_COMPLETE] (channel is hungup already)
192    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:609 (sofia/external/77969999@10.255.113.15) State EXECUTE going to sleep
193    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:543 (sofia/external/77969999@10.255.113.15) Running State Change CS_HANGUP
194    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:809 (sofia/external/77969999@10.255.113.15) Callstate Change RINGING -> HANGUP
195    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:811 (sofia/external/77969999@10.255.113.15) State HANGUP
196    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] mod_sofia.c:437 Channel sofia/external/77969999@10.255.113.15 hanging up, cause: MANDATORY_IE_MISSING
197    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] mod_sofia.c:576 Responding to INVITE with: 480
198    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:60 sofia/external/77969999@10.255.113.15 Standard HANGUP, cause: MANDATORY_IE_MISSING
199    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:811 (sofia/external/77969999@10.255.113.15) State HANGUP going to sleep
200    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:578 (sofia/external/77969999@10.255.113.15) State Change CS_HANGUP -> CS_REPORTING
201    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:543 (sofia/external/77969999@10.255.113.15) Running State Change CS_REPORTING
202    1d520866-1ee6-4f79-a57f-c9aa44333659 2018-08-19 04:21:35.966498 [DEBUG] switch_core_state_machine.c:897 (sofia/external/77969999@10.255.113.15) State REPORTING
203    2018-08-19 04:21:35.966498 [ERR] mod_xml_radius.c:933 Result of true match: 169.255.80.71 == ^169\.255\.80\.67
204    2018-08-19 04:21:36.406525 [INFO] mod_xml_radius.c:1044 mod_xml_radius: Accounting Stop success


[williamconley]

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Asterisk is the same on both servers. The GUI interface is different of course, but they both create .conf files (which manage asterisk) and follow the same asterisk rules.

4) You did not post the actual error or state where the error was received. Nor did you post anything about your Vicidial Carrier entry. Hopefully you at least used "context=trunkinbound" in the account entry, but otherwise we're flyig blind: So all we can say is "looks like you tried to do something, but you were not authorized to do it ...".

5) This is not a general discussion, it's a support request. Moving the thread to the Support Forum accordingly.

[Papers]

Thanks for the guidance William.