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by dspaan » Sat Apr 27, 2019 1:16 pm
We noticed some drops last night for an ingroup and wanted to know if the remote on-hook agent that was logged in actually got offered some calls but failed to answer them. Is there a way to see this in a report or another stats page or log maybe?
Regards, Dennis
Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
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dspaan
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by williamconley » Sat Apr 27, 2019 2:25 pm
definitely visible in the asterisk messages log when the ring was sent. also likely available in several astguiclient logs if they are set to log.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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