Unable To Upload Leads

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Unable To Upload Leads

Postby rameez.amjad4 » Thu May 09, 2019 7:35 pm

Good Day,
I today installed vicibox 7.0.4, and after updating system via "zypper up -y", i am not able to upload leads, Please help.

Version: 2.14b0.5
SVN Version: 3096
DB Schema Version: 1569
DB Schema Update Date: 2019-05-10 04:03:20

Problem i am facing is that when i tried to upload leads to a list that i created already it takes me to this page and there is nothing there its a blank webpage: http://192.168.X.XXX/vicidial/admin_lis ... th_gen.php

I have made following changes in php.ini, because list that i have to upload have 500k records

upload_max_filesize = 200MB
post_max_size = 3841MB
memory_limit = 1536MB
max_input_time = 912
max_execution_time = 990

I would like to have an assistance how to resolve this issue please update ASAP, Thanks.

Rameez Amjad.
rameez.amjad4
 
Posts: 91
Joined: Wed Oct 03, 2018 1:23 pm

Re: Unable To Upload Leads

Postby rameez.amjad4 » Thu May 09, 2019 7:51 pm

This is error i got in error log:

Fri May 10 05:45:42.977271 2019] [php5:error] [pid 5244] [client 192.168.0.126:62318] PHP Fatal error: require(): Failed opening required 'options.php' (include_path='.:/usr/share/php5:/usr/share/php5/PEAR') in /srv/www/htdocs/vicidial/admin_listloader_fourth_gen.php on line 89, referer: http://192.168.X.XXX/vicidial/admin.php?ADD=100
rameez.amjad4
 
Posts: 91
Joined: Wed Oct 03, 2018 1:23 pm

Re: Unable To Upload Leads

Postby mflorell » Thu May 09, 2019 9:57 pm

It's a bug! I just updated the code. Try upgrading to the most recent svn/trunk and see if that fixes it.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Unable To Upload Leads

Postby rameez.amjad4 » Fri May 10, 2019 1:13 pm

Should i use "zypper up -y" for an upgrade?
rameez.amjad4
 
Posts: 91
Joined: Wed Oct 03, 2018 1:23 pm

Re: Unable To Upload Leads

Postby rameez.amjad4 » Fri May 10, 2019 1:24 pm

I upgraded to SVN 3097 and it fixed the issue, i used following link to upgrade SVN

http://akamarketing.blogspot.com/2015/0 ... grade.html

Thanks.
rameez.amjad4
 
Posts: 91
Joined: Wed Oct 03, 2018 1:23 pm

Re: Unable To Upload Leads

Postby williamconley » Fri May 10, 2019 2:21 pm

rameez.amjad4 wrote:I upgraded to SVN 3097 and it fixed the issue, i used following link to upgrade SVN

http://akamarketing.blogspot.com/2015/0 ... grade.html

Thanks.

Excellent postback! 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Unable To Upload Leads

Postby ambiorixg12 » Fri May 10, 2019 10:52 pm

an easy fix I used is comment the line 89 on file /srv/www/htdocs/vicidial/admin_listloader_fourth_gen.php , to do not require the options.php file
ambiorixg12
 
Posts: 453
Joined: Tue Sep 17, 2013 10:35 pm

Re: Unable To Upload Leads

Postby williamconley » Fri May 10, 2019 11:33 pm

it that's true, another quick fix would be to "touch" that file so it exists and is empty. 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 46 guests