How to enable agent whisper in vicidial?
Thanks
VERSION: 2.14-579a
BUILD: 161128-1746
© 2016 ViciDial Group
Call whisper
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Re: Call whisper
by mflorell » Tue Mar 28, 2017 5:31 am
Enable it in System Settings, then you can use it in the Real-Time Report similar to how monitoring an agent works(see the Manager Manual).
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Re: Call whisper
by elite_energy » Thu Aug 29, 2019 12:58 pm
The manager manual says
I have Asterisk 11.25.3-vici, is the whisper function safe to use at this version?
Enable Agent Whisper Monitoring - ...WARNING, this feature is considered experimental and may not function properly in some cases. Older versions of Asterisk have shown to have serious issues at times with this feature and can cause Asterisk to freeze or crash. Default is 0 for disabled.
I have Asterisk 11.25.3-vici, is the whisper function safe to use at this version?
Vicidial 8.0.1 (2.14-661a Build 180222-0017) | Asterisk 11.25.3-vici | Cluster: DB, Web, 3 Dialer, 1 Archive (Win 10) | No Digium/Sangoma Hardware | No Extra Software After Installation | HP ProLiant DL360 G6 | Intel Xeon CPU E5540 @ 2.53GHz
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Re: Call whisper
by mflorell » Thu Aug 29, 2019 2:13 pm
Whisper should be safe with Asterisk 11, although we do recommend a newer Asterisk 13 version(like 13.27.0) for greater stability and SIP compatibility.
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