NO AUDIO FOR VICIPHONE WEBRTC

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

NO AUDIO FOR VICIPHONE WEBRTC

Postby ruben23 » Tue Dec 10, 2019 7:55 am

Version: 2.14b0.5
DB Schema Version: 1582
DB Schema Update Date: 2019-12-04 20:29:52
Asterisk 13.21.0-vici
dahdi-linux-complete-2.11.1.
VICIPHONE


HI guys i was able to implement VICIPHONE on my vicidial setup with proper SSL certificate and all the required settings, I was able to log in an established a meet me conference and make calls using also the template for the Phone, but the Problem is from login i cant hear the meetme Audio and also during calls no audio on calls, I can only view the live call

But the scenario is when i tried using a zoiper Softphones all audio are working it only happens when VICIPHONE is being used, Any idea guys..?
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: NO AUDIO FOR VICIPHONE WEBRTC

Postby ccabrera » Thu Dec 12, 2019 6:08 pm

My first suggestion would be to check the Jacascript Console inside Chrome's Developer Tools for any clues about what could be wrong. Perhaps the wrong websocket URL is being used?
Christian Cabrera
Enlaza Comunicaciones - Vicidial Partner
Mexico City
ccabrera
 
Posts: 153
Joined: Fri Jan 14, 2011 7:53 pm
Location: Mexico City

Re: NO AUDIO FOR VICIPHONE WEBRTC

Postby williamconley » Thu Dec 12, 2019 6:36 pm

And of course use the sip debug in the asterisk cli to see if there are any errors as well.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 142 guests