Dear Team
We have one campaign where we set hopper load level as (DOWN LAST CALL TIME 2nd NEW). Now when hopper loads, it show the same number some time reaptead with lead source as (S and N). Also the lead age days showing 7 days or 11 days. I dont know why NEW lead showing lead age days, since this was new lead loaded into server. How that data is calculated in hopper?
vicidial ISO installed Vicibox 8.0.1
Asterisk version: 13
AGC version: 2.14-717a
Regards
Naveed
Hopper Load Issue
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
2 posts
• Page 1 of 1
Hopper Load Issue
by naveed6865 » Tue Dec 17, 2019 9:40 pm
- naveed6865
- Posts: 6
- Joined: Sat Jan 21, 2017 3:45 am
Re: Hopper Load Issue
by williamconley » Wed Dec 18, 2019 11:28 am
I note you listed your Installer, but not your Vicidial Version with Build (which is a requirement for Free Support on this Board ... 
).
Did you remove NEW from your Dial Statuses when yo chose "DOWN ... 2nd NEW" as your order?
).Did you remove NEW from your Dial Statuses when yo chose "DOWN ... 2nd NEW" as your order?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
- williamconley
- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
2 posts
• Page 1 of 1
Who is online
Users browsing this forum: Bing [Bot], Google [Bot] and 120 guests