Manager's Manual a requirement, have you read the manual?

[Op3r]

I saw a lot of post asking basic questions that is addressed in the Manager's Manual. I suggest that you guys read it first when you wanted to do some configurations.

the Manager's manual comes with 2 flavors the free and the paid manual. The free manual contains some basic information and the paid one have more details and screenshots on how to manage the VICIDIAL.

and by purchasing the Manager's Manual, you also help the development of VICIDIAL.

and also do not forget to have the agents read the agent's manual before having them use VICIDIAL. It will make your job a lot easier.

The Agent and Manager Manual can be purchased and Downloaded at www.eflo.net

*note the manager's manual and agent's manual is not GPL. please do not distribute it without any consent from the author (matt florell)

I edited this post so that people will know that the manager's manual is a requirement.

[ytcracker]

i have purchased both the agent and manager manuals in an earlier iteration and was also notified when the latest version was available - the information in there is incredibly valuable and easy to follow, plus purchasing them assists in compensating the developers. if nothing else, purchase them to show your support.

[Op3r]

see! a recommendation from the King of Nerdcore itself!

[AlexR]

Hello Matt,

I've been using vicidial from quite some time now and I've been feeling kind of a leech here. Finally I've come up with something that might be useful for making the project better. I've a 90% agent manual in spanish with screenshots (in spanish).

I don't really know how to give you this? email it? upload it somewhere? Also i have noticed that there are several translations (for example the word SCRIPT here is translated to ESCRITURA which normally means WRITING... using GUION would make more sense) that i would like to collaborate but dont really know how to go about it. I've read the Wiki but i cannot make much sense out of it.

Thank you,


Alejandro

[mflorell]

Thank you very much for your offer of help with the project!

You can contact me off-list at vicidial@gmail.com.

You can attach the manual changes to an email, and you can send a separate email with the translations corrections.

What country are you from?

[Op3r]

Wow nobody really reads the stickies.

I am quite tired of replying have you read the manager's manual?

[PaulScott]

Have you read it?...

I do, and it's need a bit more of detail and improvement.
Since it's cost 100 bucks. Or it's the Vicidial price?... Oooppss. may both.

[williamconley]

Paul! A volunteer! Cool. When will you begin posting your notes on the improvements needed in the manual?

[shariq]

I would like to share some notes for the manual. Can anyone please guide for the same.

Also i can translate the manual in Urdu language (UTF-8) RTL

[mflorell]

We would really prefer to have the agent and admin web interfaces translated into a language before attempting to tackle the Manuals.

Here is an explanation of how to go about translating the web interfaces:
http://wiki.vicidial.org/index.php/VICI:translations

[shariq]

Matt,

Urdu language is Right to Left, Will it support properly in vicidial??

[mflorell]

The way the translation works is just by replacing entire phrases, so there shouldn't be a problem in most cases then. Try the agent interface first and we will see how it turns out.

[avinash_shah]

Guys,

I have bought the manual (manager only) and i am glad that i could contribute towards the project, how ever little it might be.

Very good Job Matt !!

[perci100]

Just bought the manual, Wish i had this 2 years ago lol. Learned most of this the hard way but its a great reference. Thank you Matt!

[Callerc]

Hi!!! Everybody

I downloaded the Manager_Manual_LowRes_BW.pdf from the page, but i want to know if exist a otrher manual in spanish, because i understand but no all the manual. ihope you can help me.

[mflorell]

No, we do not have the manual available in Spanish.

[Flashhunter]

do we have the manual for version 2.12?

[mflorell]

Version 2.12 of Vicidial isn't done yet, but we are working on the manual as we add new features.

[arunkooods]

Hi Matt,
I am eagerly waiting for you to come up with the manual for 2.12 version as the features and improvements are great.When can we expect the new manual.????

[mflorell]

The 2.13 version of the manuals were released a couple weeks ago.

[arunkooods]

I have bought the manuals and joined the party.

[vijaydsk]

purchased the manuals... awaiting for the delivery

[Scripts]

sometimes or oftentimes, no or little time to read like on my part since if i'm not on monitoring, i go to workstations or cubicles supporting agents since i'm assigned to do multi-tasking also as back end support

[darkwatergroup11]

Wow nobody really reads the stickies.

I am quite tired of replying have you read the manager's manual?

I don't think I've ever read a manual but I'm stuck! looks like I have no choice and I'm about to em barque on a thrilling page turner. Hope no one expects me to give an oral report on it after.

[mflorell]

As I always tell people during training about the manuals: "I don't mind if you fall asleep reading it, because I fell asleep writing it"

[carpenox]

LOL Matt.....I honestly havent read much of it...

[pikalla]

hello to all the vicidial team , thanks for this gifts
I use version 2.14-766a
Build: 200816-0912
I installed asterisk 13.14.1
After the installation I create an agent, a campaign, but I can't create a lead and add a phone
When I create a lead I am told error went to see the previous configuration and when adding the phone I fill in all the fields and I save and I am told phone added but I do not see it at the platform level
thank you for helping me

[carpenox]

pikalla, again this doesnt go here and i answered your other post