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by Vidhi Shah » Sun Nov 01, 2020 8:01 pm
Hey There,
I am using vicidial with
VERSION: 2.14-697a
BUILD: 190121-2019
© 2019 ViciDial Group
I am trying to update a lead's phone_number when an inbound call is in and is a private number (where I am not able to see the phone number). Is there a way to update phone_number and when hit disposition it will update in db as well?
Sorry it's just few months, I have started using vicidial.
I am seeing that fields passed in database is having correct values but just the phone_number is not changed in database?
Is it some sort of settings that I have to change or am I missing any detail?
Thanks for your help.
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Vidhi Shah
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- Joined: Wed Oct 07, 2020 10:31 pm
by carpenox » Mon Nov 02, 2020 8:12 am
go to the campaign > detail view> Disable Alter Customer Phone: change to N
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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carpenox
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by Vidhi Shah » Mon Nov 02, 2020 11:06 pm
carpenox wrote:go to the campaign > detail view> Disable Alter Customer Phone: change to N
hey carpenox,
Thanks for your response. The campaign was having the following settings as you suggested, but Later I found that it was iframe that was causing this.
Thank you so much for your help. Appreciate it.
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Vidhi Shah
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- Posts: 9
- Joined: Wed Oct 07, 2020 10:31 pm
by carpenox » Mon Nov 02, 2020 11:16 pm
good postback in case someone else experiences it, glad you solved it
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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carpenox
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- Posts: 2423
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
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