Automatic Voicemail Detection

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Automatic Voicemail Detection

Postby gamlin » Sat Jul 03, 2021 8:25 pm

We are coming from Xencall, we absolutely love Vicidial but we pretty much never got a voicemail live on pickup.

Is there anyway to tweak the module to be more efficient?

Is there any third party code we can put in?

Answering machines account for 25% of our live answers at a minimum every single day.
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Re: Automatic Voicemail Detection

Postby carpenox » Sat Jul 03, 2021 9:49 pm

The AMD in asterisk is only about 65-70% effective as is, you can check out my AMD settings article on my blog: https://cyburityllc.com/?s=amd+settings but if you want better AMD you should look into a KHOMP device.
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