Hello I have the case when I create a campaign. I see in the agent logged in and I can still see call ringing when all the agents begin the pause code.
How can make to avoid this, is it necessary to configure a option to avoid this behavior ?
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Call ring in pause code
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Call ring in pause code
by dgxa » Mon Jun 14, 2021 9:35 am
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Re: Call ring in pause code
by Kabis » Sat Jun 19, 2021 11:26 am
Did you give available only tally = yes?
We are ready to help you,
Regards,
KABIS,
Email ID: kabisforu@gmail.com
Website: www.kabis.org.in
Skype: kabisforu
Regards,
KABIS,
Email ID: kabisforu@gmail.com
Website: www.kabis.org.in
Skype: kabisforu
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Re: Call ring in pause code
by dgxa » Fri Jul 09, 2021 12:38 pm
Kabis wrote:Did you give available only tally = yes?
Hello Kabis available only tally was not enabled for the campaign we change this to Y
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Re: Call ring in pause code
by carpenox » Fri Jul 09, 2021 2:14 pm
No my guess is your system is out of date and you need to update openssl. are you using webphones?
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