Client has weird request to have a few agents login to special campaign to do manual dialing. Agents randomly mine contacts or call existing clients, so there is no leads list. I have setup campaign and set dial method to MANUAL, however, agent login attempts get rejected with message "Sorry, there are no leads in the hopper for this campaign". Is there a way to navigate around this and allow the agent to login. Thank you.
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Outbound Campaign - Manual Dial with no leads
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Outbound Campaign - Manual Dial with no leads
by jayboo876 » Mon Aug 08, 2022 12:41 pm
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Re: Outbound Campaign - Manual Dial with no leads
by mflorell » Mon Aug 08, 2022 1:32 pm
There is a Campaign setting to allow No Hopper Logins, you need to enable that.
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Re: Outbound Campaign - Manual Dial with no leads
by jayboo876 » Wed Aug 10, 2022 7:49 pm
mflorell wrote:There is a Campaign setting to allow No Hopper Logins, you need to enable that.
Thank you. Worked like a charm.
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