Hi guys.
We are experiencing weird transfer calls to a level 1 user/opener transfering to another level 1 user/opener.
I set their settings to do outbound calls and transfer a call to an inbound group (this is set from the campaign).
Also there are no assigned inbound groups to these opener accounts so that they can not receive inbound calls to another agents, only closers account level 2 has set or assigned to a inbound group.
Weird transfer calls behavior
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Weird transfer calls behavior
by dhijrwn » Sat Aug 20, 2022 7:32 am
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ViciBox v.9.0.3 ISO VERSION:2.14-853a BUILD: 220328-1420
SVN: 3595 DB Schema: 1657 | Asterisk 13.29.2-vici
Zoiper 5 | VICIPhone| No Digium/Sangoma Hardware
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Re: Weird transfer calls behavior
by carpenox » Mon Aug 29, 2022 12:38 pm
do u have it set in the detail view of the campaign?
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