Same leads keep loading! *FIXED*

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Same leads keep loading! *FIXED*

Postby shawno » Wed Nov 28, 2007 4:26 pm

Hi,

I'm using the super lead load to load CSV files into vicidial, using the list id override box when doing so. Everytime I load new leads the same old leads keep going back into the system. why would this be happening?
Last edited by shawno on Thu Nov 29, 2007 9:55 am, edited 1 time in total.
shawno
 
Posts: 18
Joined: Mon Sep 24, 2007 3:03 pm

Postby mflorell » Wed Nov 28, 2007 9:22 pm

Do you have all of the perl modules loaded on your system?

What are the exact steps that you are going through to load these leads?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby shawno » Thu Nov 29, 2007 9:57 am

I've figured out what the problem was.

I recently moved my /var/www/htdocs/vicidial directory to a new server, there was an existing CSV file that the Super Lead Loader creates, the new system did not have permission to write to this file so it was reading the same leads from the previous machine.

A simple fix was to delete this CSV file and allow the Apache user to create the new one.
shawno
 
Posts: 18
Joined: Mon Sep 24, 2007 3:03 pm


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 120 guests