All installation and configuration problems and questions
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by shawno » Wed Nov 28, 2007 4:26 pm
Hi,
I'm using the super lead load to load CSV files into vicidial, using the list id override box when doing so. Everytime I load new leads the same old leads keep going back into the system. why would this be happening?
Last edited by
shawno on Thu Nov 29, 2007 9:55 am, edited 1 time in total.
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shawno
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by mflorell » Wed Nov 28, 2007 9:22 pm
Do you have all of the perl modules loaded on your system?
What are the exact steps that you are going through to load these leads?
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mflorell
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by shawno » Thu Nov 29, 2007 9:57 am
I've figured out what the problem was.
I recently moved my /var/www/htdocs/vicidial directory to a new server, there was an existing CSV file that the Super Lead Loader creates, the new system did not have permission to write to this file so it was reading the same leads from the previous machine.
A simple fix was to delete this CSV file and allow the Apache user to create the new one.
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shawno
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