Hello!
I have a campaign with an attention queue but now we need that when the queue is full the announcement indicates how many users are in front of it, for example, the queue announcement could be "Right now all our agents are busy, your turn is number 5 has a waiting time of approximately 4:30 minutes"
There is a service or application which can integrate Vicidial to offer this service, it would be a kind of turn-based system for the queue
System turns for ingroup inbound
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System turns for ingroup inbound
by macaruchi » Wed Sep 06, 2023 10:12 pm
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ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
- macaruchi
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- Joined: Wed Sep 21, 2016 8:11 pm
Re: System turns for ingroup inbound
by carpenox » Thu Sep 07, 2023 2:02 am
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
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- Location: St Petersburg, FL
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