PROB : Many connected calls to one agent

All installation and configuration problems and questions

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Postby artimus » Thu Nov 29, 2007 11:00 am

What do you suppose the problem is. I understand that the problem is caused by a high load, but this type of problem should never happen no matter what the load is. I would rather the server shut asterisk down before allowing it to connect multiple people to a conf. Do you know where in the code the problem exists, or why the problem exists?

Current load right now is 0.95. The spike yesterday was 14. I normally get nervous when I see it get close the 3.


This is a dell pe1750. 2.4Ghz Xeon, w/ 2G ram. There were about 10 agents logged in during the spike. The heaviest processes where apache, asterisk, and AST_update.pl.

We started building a new server this morning so that we can push apache off as soon as possible. MySQL was moved off a while ago to box with more hd space.
Slackware 12 - Linux 2.6.21.5 SMP
Asterisk 1.2.19
Zaptel 1.2.19 (ztdummy) - libpri 1.2.5 - spandsp 0.0.3
IAX2 trunk to trixbox on the same LAN.
VICI / astguiclient 2.0.3
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Postby mflorell » Thu Nov 29, 2007 8:12 pm

Aside from my dislike of Dell servers, a load of 14.00 on a single CPU system will create all sorts of problems for VICIDIAL, and just about everything else.

Have you run the server performance logging and report?

I would recommend moving some process off of that server.
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Postby Op3r » Sat Dec 01, 2007 11:13 pm

Load balance it man. It always comes down about the load. I'd rather be wasting resources than hogging it when it comes to VICIDIAL. Cramming seats into a server is very very foolish.

But for 10 seats that should be ok if youre not recording your calls. Have you happen to install the php-eaccelerator?

and please get a respectable server from supermicro. Hating dell servers is a sport of its own. If dell wants to disprove that their server sucks they are more than welcome to send some servers for testing :)

As for crosslines and such. Always double check how your agents logout.
Get paid for US outbound Toll Free calls. PM me.
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