recording not hanging up

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

recording not hanging up

Postby s0lid » Thu Dec 06, 2007 4:14 pm

Hi,

im doing manual dialing in vici with recording option set to allcalls. The recordings(768XXX something) in manual dialling is not hanging up after the call was disposed. The agents need to manually click the hangup button for the recordings to disconnect. But when im doing ratio everything works perfectly.

What seems to be my problem here?

thanks!
s0lid
 
Posts: 67
Joined: Thu Jun 15, 2006 3:32 pm
Location: Manila, Philippines

Postby mflorell » Fri Dec 07, 2007 12:40 pm

Asterisk version?

astguiclient version?

Asterisk CLI output of "show channels concise" when this happens?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby s0lid » Fri Dec 07, 2007 1:22 pm

mflorell wrote:Asterisk version?

astguiclient version?

Asterisk CLI output of "show channels concise" when this happens?


oh yeah i forgot.

asterisk version=1.2.24
astguiclient version=2.0.3

CLI:

-- Executing MeetMe("Local/8600051@default-7b2e,2", "8600051") in new stack
> Channel Local/8600051@default-7b2e,1 was answered.
-- Executing AGI("Local/8600051@default-7b2e,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-7b2e,1", "SIP/carrier/12127773456") in new stack
-- Called carrier/12127773456
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/78600051@default-0921,2", "8600051|q") in new stack
> Channel Local/78600051@default-0921,1 was answered.
-- Executing Answer("Local/78600051@default-0921,1", "") in new stack
-- Executing Monitor("Local/78600051@default-0921,1", "gsm|2127773456_71208021257_3002") in new stack
-- Executing Wait("Local/78600051@default-0921,1", "3600") in new stack
-- SIP/carrier-09218180 is making progress passing it to Local/8600051@default-7b2e,1
-- SIP/carrier-09218180 is making progress passing it to Local/8600051@default-7b2e,1
-- SIP/carrier-09218180 answered Local/8600051@default-7b2e,1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1




the cli copied after disposing the call and the monitor didn't hangup just stop
s0lid
 
Posts: 67
Joined: Thu Jun 15, 2006 3:32 pm
Location: Manila, Philippines


Return to Support

Who is online

Users browsing this forum: jovieticar101 and 143 guests