At&t T1 router question

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At&t T1 router question

Postby computergroove » Mon Jan 07, 2008 12:47 am

I am putting together a 12 agent call center and I need some advice.

I have contacted AT&T about a T1 line in my area. Here's the reply I received in my email:

"The usage requirements for the discounted T-1 price would call for a minimum of 90.00 in long distance, and also a minimum of 5 lines. (this would give a T-1 price of 351.40 for 36 months.

The only alternative I can give you would be $470.00 per month for 24 months (Managed Service including the router), or $434 per month, if you provide the router. (Un-managed)

Let me know if this is ok for you..
Thanks"


Can I interface the router that AT&T is providing to deliver reasonably good voice reception without echo with a SIP VOIP service? I found a card on eBay with echo cancellation built in. What advice can you give me? On another note I want to use SIP with the T1 line but I am not sure if I should use hard or soft phones. What are the benefits of each?

Thanks
computergroove
 
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Postby ramindia » Thu Jan 10, 2008 9:57 pm

Hi


i belive this question is not related to Vicidial

but we suggest to go with testing before you go to production

read the SLA, so you will be very clear, what they delivering.

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
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