When an Agent is in live call and he wishes to make a "Dial with customer" o "Dial with customer park" (Im using spanish version), vicidial uses another conference (1234) or (4567) if the first is busy (I guess...)
My question: What will happen when 3 or more agents decide to make a "dial with customer" or "Dial with customer park".
Should I create more conferences???
Thanx
About meetme´s 1234 and 4567
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
2 posts
• Page 1 of 1
About meetme´s 1234 and 4567
by mtancoff » Thu Aug 17, 2006 6:37 pm
- mtancoff
- Posts: 41
- Joined: Mon Jul 31, 2006 11:42 am
by mflorell » Thu Aug 17, 2006 7:07 pm
that is not true. You are already in a conference when you login to VICIDIAL so creating another conference is not needed. the only time a new conference is needed is when you leave 3-way call.
- mflorell
- Site Admin
- Posts: 18386
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
2 posts
• Page 1 of 1
Who is online
Users browsing this forum: Google [Bot], Majestic-12 [Bot] and 69 guests