inbound calls dropping

[enjay]

Seeing the following output in agiout

campaign & in-group calltimes are 24 hours.

Code: Select all

       > priority = mine
    -- Executing Ringing("IAX2/itbox-5", "") in new stack
    -- Executing Wait("IAX2/itbox-5", "1") in new stack
    -- Executing Answer("IAX2/itbox-5", "") in new stack
    -- Executing AGI("IAX2/itbox-5", "agi-VDAD_ALL_inbound.agi|CID-----LB-----INB-----5052620120-----CLOSER-----park----------999-----1-----OUTB") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----INB-----5052620120-----CLOSER-----park----------999-----1-----OUTB
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- accountcode =
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- callerid = 8019171180
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- calleridname = 8019171180
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- callingpres = 3
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- callington = 33
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- channel = IAX2/itbox-5
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- context = from-pstn
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- dnid = unknown
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- extension = 500
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- language = en
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- priority = 4
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- type = IAX2
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1205166870.1
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi|AGI Variables: |1205166870.1|IAX2/itbox-5|500|IAX2|8019171180|
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |INB|8019171180-5052620120|2008-03-10 10:34:31
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi|--    VDCL vac record deleted: |0E0| |
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi|--    VDCL vcl insert: |1|15|15|
|INSERT INTO vicidial_closer_log set status='DROP',start_epoch='1205166871',end_epoch='1205166871',length_in_sec='1',queue_seconds='0',lead_id = '15',campaign_id='INB',user='VDCL',list_id='999',call_date='2008-03-10 10:34:31',phone_code='1',phone_number='8019171180',comments='AFTER HOURS DROP';|
2008-03-10 10:34:31|agi-VDAD_ALL_inbound.agi|--    VDCL vl update: |1|15|
|UPDATE vicidial_list set status='DROP' where lead_id = '15';|
    -- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
    -- Executing Hangup("IAX2/itbox-5", "") in new stack
  == Spawn extension (from-pstn, 500, 5) exited non-zero on 'IAX2/itbox-5'
    -- Executing DeadAGI("IAX2/itbox-5", "agi://127.0.0.1:4577/call_log") in new stack
    -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
    -- Executing DeadAGI("IAX2/itbox-5", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
    -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
    -- Hungup 'IAX2/itbox-5'


[mflorell]

Not sure why that's doing that, let me try it later tonight on my test setup.

Have you tried setting something other than 24hours?

[mflorell]

Tried it last night and could not duplicate with SVN trunk code.

Let me know if another setting works for call_times.

What version of the astguiclient code are you working from?

[enjay]

None of the other times worked for me.. I was on a SVN trunk from last monday. I've updated to rev789 will let you know if this resolves the issue.

[enjay]

Was a configuration problem on my end...